.cfv-overlay{background:#f4f5f7;font-family:Segoe UI,sans-serif;inset:0;position:fixed;z-index:500}.cfv-overlay,.cfv-page{display:flex;flex-direction:column}.cfv-page{font-size:clamp(15px,1.2vw,18px);height:100vh}.cfv-top-bar{background:#fff;border-bottom:1px solid #e2e4e9;flex-shrink:0;justify-content:space-between;padding:clamp(10px,1vw,16px) clamp(20px,2.5vw,36px)}.cfv-breadcrumb,.cfv-top-bar{align-items:center;display:flex}.cfv-breadcrumb{flex-wrap:wrap;gap:4px}.cfv-breadcrumb-link{color:#0057b8;cursor:pointer;font-size:clamp(14px,1.1vw,17px);font-weight:500}.cfv-breadcrumb-sep{color:#9ca3af;font-size:clamp(14px,1.1vw,17px);margin:0 2px}.cfv-breadcrumb-meta{color:#6b7280;font-size:clamp(13px,1vw,16px);margin-left:4px}.cfv-subject-chip{align-items:center;background:#e8f5e9;color:#1f7a4d;display:inline-flex;gap:4px}.cfv-member-dash-chip,.cfv-subject-chip{border-radius:6px;font-size:clamp(13px,1vw,16px);font-weight:600;padding:3px 12px}.cfv-member-dash-chip{background:#e8eaf6;color:#3949ab;margin-left:6px}.cfv-top-bar-right{align-items:center;display:flex;gap:12px}.cfv-added-label{color:#1f7a4d;font-size:clamp(14px,1.1vw,17px);font-weight:600}.cfv-close-btn{background:none;border:none;color:#6b7280;cursor:pointer;font-size:clamp(20px,1.6vw,26px);line-height:1;padding:2px 6px}.cfv-body{display:flex;flex:1 1;overflow:hidden;padding:clamp(16px,2vw,28px) clamp(16px,2.5vw,40px)}.cfv-main{flex:1 1;min-width:0;overflow-y:auto;width:100%}.cfv-main-card{background:#fff;border:1px solid #e2e4e9;border-radius:10px;display:flex;flex-direction:column;gap:0;padding:clamp(20px,2vw,32px)}.cfv-interaction-header{border-bottom:1px solid #e7e9ef;margin-bottom:clamp(14px,1.5vw,20px);padding-bottom:clamp(12px,1.2vw,18px)}.cfv-interaction-label{color:#6b7280;font-size:clamp(12px,1vw,15px);font-weight:600;letter-spacing:.05em;margin-bottom:8px;text-transform:uppercase}.cfv-interaction-row{align-items:center;display:flex;flex-wrap:wrap;gap:clamp(10px,1vw,16px)}.cfv-case-id-text{color:#1a2138;font-size:clamp(18px,1.6vw,26px);font-weight:700}.cfv-topic-text{color:#1a2138;font-size:clamp(16px,1.4vw,22px);font-weight:600}.cfv-status-badge{border-radius:999px;display:inline-block;font-size:clamp(13px,1vw,16px);font-weight:700;padding:3px 12px}.cfv-status-badge--new{background:#1565c0;color:#fff}.cfv-status-badge--open{background:#007000;color:#fff}.cfv-status-badge--closed{background:#374151;color:#fff}.cfv-status-badge--pending{background:#6d28d9;color:#fff}.cfv-status-badge--default{background:#6b7280;color:#fff}.cfv-updated-text{color:#6b7280;font-size:clamp(13px,1vw,16px);margin-left:auto}.cfv-subject-line{color:#6b7280;font-size:clamp(14px,1.1vw,17px);margin-top:4px}.cfv-section{margin-bottom:clamp(14px,1.5vw,20px)}.cfv-section--comments{border-top:1px solid #e7e9ef;margin-top:4px;padding-top:clamp(12px,1.2vw,16px)}.cfv-section-label{color:#1a2138;font-size:clamp(15px,1.2vw,19px);font-weight:700;margin-bottom:8px}.cfv-ai-warning{align-items:center;color:#f59e0b;display:flex;font-size:clamp(13px,1vw,15px);gap:4px;margin-bottom:10px}.cfv-summary-box{background:#f0fdf4;border:1px solid #bbf7d0;border-radius:8px;color:#1a2138;font-size:clamp(14px,1.1vw,17px);line-height:1.7;padding:clamp(12px,1.2vw,18px)}.cfv-summary-empty{color:#6b7280}.cfv-comments-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:10px}.cfv-load-more{color:#0057b8;cursor:pointer;font-size:clamp(13px,1vw,16px);font-weight:600}.cfv-comments-list{display:flex;flex-direction:column;gap:10px;margin-bottom:12px}.cfv-comment-input-wrap{border-top:1px solid #f1f2f5;padding-top:10px}.cfv-comment-textarea{border:1px solid #e0e0e0;border-radius:6px;box-sizing:border-box;color:#374151;font-family:inherit;font-size:clamp(14px,1.1vw,17px);padding:10px 12px;resize:none;width:100%}.cfv-comment-item{align-items:flex-start;display:flex;gap:10px}.cfv-comment-avatar{align-items:center;background:#e8eaf6;border-radius:50%;color:#3949ab;display:flex;flex-shrink:0;font-size:clamp(13px,1vw,16px);font-weight:700;height:clamp(32px,2.5vw,42px);justify-content:center;width:clamp(32px,2.5vw,42px)}.cfv-comment-body{flex:1 1;min-width:0}.cfv-comment-meta{align-items:center;display:flex;justify-content:space-between;margin-bottom:2px}.cfv-comment-author{color:#1a2138;font-size:clamp(16px,1.3vw,20px);font-weight:600}.cfv-comment-date{color:#9ca3af;font-size:clamp(14px,1.1vw,17px);margin-left:6px;white-space:nowrap}.cfv-comment-text{color:#374151;font-size:clamp(16px,1.3vw,20px);line-height:1.5}.cfv-read-more{color:#0057b8;cursor:pointer;font-size:clamp(14px,1.1vw,17px);font-weight:600;margin-left:4px}.cfv-empty-msg{color:#9ca3af;font-size:clamp(14px,1.1vw,16px);padding:10px 0;text-align:center}.cfv-tab-row{border-bottom:2px solid #e7e9ef;display:flex;margin-bottom:0}.cfv-tab{background:none;border:none;border-bottom:2px solid #0000;color:#6b7280;cursor:pointer;font-size:clamp(14px,1.1vw,17px);font-weight:500;margin-bottom:-2px;padding:clamp(10px,1vw,14px) clamp(12px,1.2vw,20px);white-space:nowrap}.cfv-tab--active{border-bottom:2px solid #0057b8;color:#0057b8;font-weight:700}.cfv-tab-body{padding:clamp(14px,1.5vw,22px) 0}.cfv-tab-empty{color:#6b7280;font-size:clamp(15px,1.2vw,18px);padding-top:40px;text-align:center}.cfv-info-grid{display:flex;flex-direction:column}.cfv-info-row{grid-gap:10px;align-items:flex-start;border-bottom:1px solid #f1f2f5;display:grid;gap:10px;grid-template-columns:clamp(100px,10vw,150px) 1fr;padding:clamp(9px,.9vw,13px) 0}.cfv-info-label{color:#6b7280;font-size:clamp(13px,1vw,16px);font-weight:500}.cfv-info-val{color:#1a2138;font-size:clamp(14px,1.1vw,17px);font-weight:500;line-height:1.5}.cfv-timeline-item{align-items:flex-start;display:flex;gap:14px;margin-bottom:24px}.cfv-timeline-dot{background:#0057b8;border-radius:50%;flex-shrink:0;height:12px;margin-top:4px;width:12px}.cfv-timeline-dot--closed{background:#1f7a4d}.cfv-timeline-label{font-size:clamp(15px,1.2vw,19px);font-weight:600}.cfv-timeline-meta{color:#6b7280;font-size:clamp(14px,1.1vw,17px);margin-top:2px}.cfv-sources-section{border-top:1px solid #e7e9ef;margin-top:clamp(16px,1.6vw,24px);padding-top:clamp(14px,1.4vw,20px)}.cfv-sources-label{align-items:center;color:#1a2138;display:flex;font-size:clamp(14px,1.1vw,17px);font-weight:700;gap:6px;margin-bottom:10px}.cfv-sources-text{color:#6b7280;font-size:clamp(14px,1.1vw,17px)}.cfv-confirm-btn{background:#0066f5;border:1px solid #0066f5;border-radius:999px;color:#fff;cursor:pointer;font-size:clamp(14px,1.1vw,17px);font-weight:700;margin-top:8px;padding:clamp(9px,.9vw,12px) clamp(24px,2.2vw,36px);width:100%}.cfv-confirm-btn:disabled{opacity:.5}.cfv-modal-overlay{align-items:center;background:#00000073;display:flex;inset:0;justify-content:center;position:fixed;z-index:600}.cfv-modal-box{background:#fff;border-radius:12px;box-shadow:0 8px 32px #0000002e;max-width:90vw;padding:clamp(20px,2vw,32px);width:clamp(360px,50vw,680px)}.cfv-modal-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:16px}.cfv-modal-title{color:#1a2138;font-size:clamp(16px,1.3vw,20px);font-weight:700}.cfv-modal-comments-list{display:flex;flex-direction:column;gap:12px;max-height:60vh;overflow-y:auto}.acl-container{background:#f4f4f4;display:flex;flex-direction:column;font-family:Segoe UI,sans-serif;font-size:clamp(14px,1.2vw,18px);height:100vh;overflow:hidden}.acl-count-badge{background:#e8eaf6;border-radius:12px;color:#1a237e;font-size:clamp(13px,1vw,16px);font-weight:700;padding:4px 12px}.acl-refresh-btn{background:none;border:1px solid #ccc;border-radius:6px;color:#555;cursor:pointer;font-size:clamp(13px,1vw,15px);font-weight:500;margin-left:auto;padding:6px 14px}.acl-top-tab-row{align-items:center;background:#f4f4f4;display:flex;gap:8px;padding:14px 24px 0}.acl-top-tab{background:#fff;border:1.5px solid #e0e0e0;border-radius:999px;color:#06c;font-weight:600}.acl-top-tab,.acl-top-tab--active{cursor:pointer;font-size:clamp(13px,1.1vw,16px);line-height:1;padding:8px 20px}.acl-top-tab--active{background:#06c;border:1.5px solid #06c;border-radius:999px;color:#fff;font-weight:700}.acl-tab-badge{background:#fff;border-radius:10px;color:#06c;font-size:clamp(11px,.9vw,14px);font-weight:700;margin-left:6px;padding:2px 7px}.acl-filter-bar{background:#f4f4f4;gap:12px;justify-content:space-between;overflow:visible;padding:14px 24px 12px;z-index:10}.acl-filter-bar,.acl-filter-bar-left{align-items:center;display:flex;position:relative}.acl-filter-bar-left{width:340px}.acl-filter-bar-right{align-items:center;display:flex;gap:8px}.acl-search-input{background:#fff;border:1.5px solid #d0d0d0;border-radius:999px;box-sizing:border-box;font-size:clamp(13px,1.1vw,16px);outline:none;padding:9px 40px 9px 16px;width:100%}.acl-search-icon{align-items:center;color:#888;display:flex;pointer-events:none;position:absolute;right:14px}.acl-status-filter-pill{background:#fff;border:1.5px solid #d0d0d0;border-radius:999px;color:#06c;font-weight:600}.acl-status-filter-pill,.acl-status-filter-pill--active{cursor:pointer;font-size:clamp(13px,1.1vw,16px);padding:7px 18px}.acl-status-filter-pill--active{background:#06c;border:1.5px solid #06c;border-radius:999px;color:#fff;font-weight:700}.acl-filter-icon-btn{align-items:center;background:#fff;border:1.5px solid #d0d0d0;border-radius:8px;color:#555;cursor:pointer;display:flex;height:36px;justify-content:center;position:relative;width:36px}.acl-filter-icon-btn--active{border-color:#06c}.acl-filter-active-dot{background:#06c;border-radius:50%;height:10px;position:absolute;right:-5px;top:-5px;width:10px}.acl-table-wrap{flex:1 1;overflow-y:auto;padding:0 24px 24px}.acl-table{background:#fff;border-collapse:collapse;border-radius:12px;box-shadow:0 1px 4px #0000000f;overflow:hidden;width:100%}.acl-th-row{background:#fff;border-bottom:1.5px solid #ececec}.acl-th{color:#999;font-size:clamp(11px,.9vw,14px);font-weight:700;letter-spacing:.06em;padding:13px 16px;text-align:left;text-transform:uppercase;white-space:nowrap}.acl-tr{border-bottom:1px solid #f2f2f2;cursor:pointer;transition:background .15s}.acl-tr--selected{background:#eef4ff}.acl-td{color:#222;font-size:clamp(13px,1.1vw,16px);padding:14px 16px;vertical-align:middle;white-space:nowrap}.acl-avatar-cell{align-items:center;background:#e8eaf6;border:1.5px solid #c5cae9;border-radius:50%;color:#3949ab;display:flex;flex-shrink:0;font-size:clamp(12px,1vw,14px);font-weight:700;height:38px;justify-content:center;width:38px}.acl-case-id-text{color:#0057b8;cursor:pointer;display:block;font-size:clamp(13px,1.1vw,16px);font-weight:700;text-decoration:underline}.acl-subject-text{color:#888;display:block;font-size:clamp(12px,1vw,14px);font-weight:400;margin-top:2px}.acl-badge{border-radius:999px;display:inline-block;font-size:clamp(11px,.9vw,13px);font-weight:700;padding:3px 11px}.acl-priority-badge--high{background:#ffebee;color:#c62828}.acl-priority-badge--medium{background:#fff3e0;color:#e65100}.acl-priority-badge--low{background:#e8f5e9;color:#2e7d32}.acl-priority-badge--default{background:#f5f5f5;color:#555}.acl-status-badge--new{background:#e3f2fd;color:#1565c0}.acl-status-badge--open{background:#1565c0;color:#fff}.acl-status-badge--closed{background:#166534;color:#fff}.acl-status-badge--pending{background:#6d28d9;color:#fff}.acl-status-badge--default{background:#f5f5f5;color:#555}.acl-assign-btn{background:#06c;border:none;border-radius:6px;color:#fff;padding:6px 12px}.acl-assign-btn,.acl-edit-btn{cursor:pointer;font-size:clamp(12px,1vw,14px);font-weight:700}.acl-edit-btn{background:#fff;border:1px solid #06c;border-radius:6px;color:#06c;padding:5px 12px}.acl-clear-btn{background:none;border:1px solid #ccc;border-radius:6px;color:#555;cursor:pointer;font-size:clamp(13px,1vw,15px);padding:7px 14px}.acl-assign-link,.acl-self-assign-link{text-decoration:underline}.acl-assign-link,.acl-preview-link,.acl-self-assign-link{background:none;border:none;color:#06c;cursor:pointer;font-size:clamp(13px,1.1vw,16px);font-weight:600;padding:0}.acl-dot-menu-btn{background:none;border:1px solid #d0d0d0;border-radius:6px;color:#555;cursor:pointer;font-size:18px;line-height:1;padding:4px 10px}.acl-center{align-items:center;color:#666;display:flex;flex:1 1;font-size:clamp(14px,1.1vw,17px);justify-content:center}.acl-center--error{color:#c62828}.acl-accordion{border:1px solid #e0e0e0;border-radius:8px;margin-bottom:12px;overflow:hidden}.acl-accordion-header{align-items:center;background:#f5f5f5;cursor:pointer;display:flex;gap:10px;padding:12px 20px;-webkit-user-select:none;user-select:none}.acl-modal-overlay{align-items:center;background:#00000080;display:flex;inset:0;justify-content:center;position:fixed;z-index:1000}.acl-modal{background:#fff;display:flex;flex-direction:column;height:100%;overflow:hidden;width:100%}.acl-modal-header{align-items:center;background:#1a237e;border-bottom:2px solid #e0e0e0;color:#fff;display:flex;flex-shrink:0;justify-content:space-between;padding:14px 32px}.acl-modal-body{display:block;flex:1 1;overflow-y:auto;padding:20px 32px 32px}.acl-modal-footer{background:#fafafa;border-top:2px solid #e0e0e0;display:flex;flex-shrink:0;gap:12px;justify-content:flex-end;padding:14px 32px}.acl-modal-section{border:1px solid #e0e0e0;border-radius:8px;margin-bottom:20px;overflow:visible}.acl-modal-section--last{margin-bottom:0}.acl-modal-section-title{background:#f5f5f5;border-bottom:1px solid #e0e0e0;color:#1a237e;font-size:13px;font-weight:700;padding:10px 16px}.acl-modal-grid{grid-gap:16px;display:grid;gap:16px;grid-template-columns:repeat(3,1fr);padding:16px}.acl-modal-input{background:#fff;border:1px solid #ccc;border-radius:6px;box-sizing:border-box;font-size:13px;padding:8px 10px;width:100%}.acl-modal-input--readonly{background:#f5f5f5;color:#888;cursor:not-allowed}.acl-detail-field{display:flex;flex-direction:column;gap:4px}.acl-detail-label{color:#888;font-size:11px;font-weight:700;text-transform:uppercase}.acl-close-panel-btn{background:none;border:none;color:#fff;cursor:pointer;font-size:20px;margin-left:auto;padding:4px 8px}.acl-dialog-overlay{align-items:flex-start;background:#0000004d;display:flex;inset:0;justify-content:flex-end;position:fixed;z-index:500}.acl-filter-dialog{background:#fff;border-radius:12px;box-shadow:0 8px 32px #0000002e;display:flex;flex-direction:column;margin-right:24px;margin-top:110px;overflow:hidden;width:320px}.acl-filter-dialog-header{align-items:center;border-bottom:1px solid #ececec;display:flex;justify-content:space-between;padding:14px 18px}.acl-filter-dialog-close{background:none;border:none;color:#888;cursor:pointer;font-size:16px;padding:2px 6px}.acl-filter-dialog-body{display:flex;flex-direction:column;gap:20px;padding:16px 18px}.acl-filter-dialog-section{display:flex;flex-direction:column;gap:10px}.acl-filter-dialog-label{color:#555;font-size:clamp(12px,.9vw,14px);font-weight:700;letter-spacing:.05em;text-transform:uppercase}.acl-filter-chip-row{display:flex;flex-wrap:wrap;gap:8px}.acl-filter-chip{background:#fff;border:1.5px solid #d0d0d0;border-radius:999px;color:#444;cursor:pointer;font-size:clamp(13px,1vw,15px);font-weight:600;padding:6px 16px}.acl-filter-chip--active{background:#06c;border-color:#06c;color:#fff;font-weight:700}.acl-filter-dialog-footer{background:#fafafa;border-top:1px solid #ececec;display:flex;gap:10px;justify-content:flex-end;padding:12px 18px}.acl-sam-card{background:#fff;border-radius:12px;box-shadow:0 4px 24px #191a1a29;display:flex;flex-direction:column;max-width:95vw;overflow:visible;width:560px}.acl-sam-header{align-items:center;border-bottom:1px solid #eee;display:flex;justify-content:space-between;padding:18px 24px 14px}.acl-sam-header-title{color:#111827;font-size:16px;font-weight:700}.acl-sam-close-btn{background:none;border:none;color:#323334;cursor:pointer;font-size:18px;line-height:1;padding:2px 6px}.acl-sam-info-row{border:1px solid #eee;border-radius:12px;display:flex;margin:16px 24px;overflow:hidden}.acl-sam-green-bar{background:#007000;flex-shrink:0;width:6px}.acl-sam-info-content{flex:1 1;padding:16px 20px}.acl-sam-info-left{align-items:center;display:flex;flex-wrap:wrap;gap:0}.acl-sam-field-group{display:flex;flex-direction:column;gap:4px;padding:0 20px 0 0}.acl-sam-divider{align-self:stretch;background:#eee;margin:0 16px 0 0;width:1px}.acl-sam-field-label{color:#5e6268;font-size:11px;font-weight:600;letter-spacing:.05em;text-transform:uppercase}.acl-sam-field-value{color:#111827;font-size:14px;font-weight:600}.acl-sam-priority-badge{border-radius:4px;display:inline-block;font-size:12px;font-weight:700;padding:2px 10px}.acl-sam-assign-info{align-items:center;display:flex;flex-wrap:wrap;gap:8px;padding:0 24px 16px}.acl-sam-assign-label{color:#5e6268;font-size:13px;font-weight:500}.acl-sam-assign-value{color:#1a1c1e;font-size:13px;font-weight:600}.acl-sam-dot{color:#5e6268;font-size:16px}.acl-sam-footer{background:#fafafa;border-top:1px solid #eee;display:flex;gap:12px;justify-content:flex-end;padding:14px 24px}.acl-sam-cancel-btn{background:none;border:1px solid #d0d0d0;border-radius:999px;color:#4a5565;cursor:pointer;font-size:14px;font-weight:600;padding:8px 24px}.acl-sam-confirm-btn{background:#0066f5;border:1px solid #0066f5;border-radius:999px;color:#fff;cursor:pointer;font-size:14px;font-weight:700;padding:8px 28px}.acl-sam-confirm-btn:disabled{opacity:.5}.acl-ts-overlay{background:#0000004d;inset:0;position:fixed;z-index:400}.acl-ts-panel{background:#fff;border-left:2px solid #e7e9ef;box-shadow:-6px 0 24px #0000001f;display:flex;flex-direction:column;height:100%;position:absolute;right:0;top:0;width:clamp(320px,30vw,480px)}.acl-ts-header{align-items:center;background:#f8f9fc;border-bottom:1px solid #e7e9ef;display:flex;justify-content:space-between;padding:16px 18px}.acl-ts-header-left{align-items:center;display:flex;gap:10px}.acl-ts-title{color:#1a2138;font-size:clamp(14px,1.1vw,17px);font-weight:700}.acl-ts-sub{color:#6b7280;font-size:clamp(11px,.85vw,13px);margin-top:2px}.acl-ts-body{display:flex;flex:1 1;flex-direction:column;gap:16px;overflow-y:auto;padding:20px 18px}.acl-ts-footer{background:#fafafa;border-top:1px solid #e7e9ef;display:flex;gap:12px;justify-content:flex-end;padding:14px 18px}.acl-ts-or-divider{color:#bbb;font-size:13px;margin:4px 0;text-align:center}.acl-sp-panel{background:#fff;border-left:2px solid #e7e9ef;box-shadow:-6px 0 24px #0000001a;display:flex;flex-direction:column;height:100vh;overflow-y:auto;position:fixed;right:0;top:0;width:clamp(360px,34vw,560px);z-index:200}.acl-sp-header{align-items:center;background:#f8f9fc;border-bottom:1px solid #e7e9ef;display:flex;justify-content:space-between;padding:16px 18px}.acl-sp-header-left{align-items:center;display:flex;gap:10px}.acl-sp-header-icon{background:#1b2a6b;border-radius:8px;display:grid;flex-shrink:0;height:34px;place-items:center;width:34px}.acl-sp-header-title{color:#1a2138;font-size:clamp(14px,1.1vw,17px);font-weight:700}.acl-sp-header-sub{color:#6b7280;font-size:clamp(12px,.9vw,14px);margin-top:2px}.acl-sp-close-btn{background:none;border:none;color:#6b7280;cursor:pointer;font-size:20px;line-height:1;padding:2px 6px}.acl-sp-topic-section{border-bottom:1px solid #e7e9ef;padding:14px 18px}.acl-sp-topic-title{color:#1a2138;font-size:clamp(14px,1.1vw,17px);font-weight:700;margin-bottom:4px}.acl-sp-topic-dates{color:#6b7280;font-size:clamp(12px,.9vw,14px)}.acl-sp-outcome-banner{align-items:flex-start;background:#e8f5e9;border:1px solid #a8d5b5;border-radius:10px;display:flex;gap:12px;margin:14px 18px;padding:12px 14px}.acl-sp-outcome-label{color:#1f7a4d;font-size:clamp(11px,.85vw,13px);font-weight:700;letter-spacing:.05em;margin-bottom:3px;text-transform:uppercase}.acl-sp-outcome-title{color:#1a2138;font-size:clamp(13px,1vw,15px);font-weight:700;margin-bottom:4px}.acl-sp-outcome-desc{color:#3d4561;font-size:clamp(12px,.9vw,14px);line-height:1.5}.acl-sp-tab-row{border-bottom:2px solid #e7e9ef;display:flex;padding:0 18px}.acl-sp-tab{background:none;border:none;border-bottom:2px solid #0000;color:#6b7280;cursor:pointer;font-size:clamp(13px,1vw,15px);font-weight:500;margin-bottom:-2px;padding:10px 12px}.acl-sp-tab--active{border-bottom:2px solid #0057b8;color:#0057b8;font-weight:700}.acl-sp-body{padding:18px}.acl-sp-section-title{color:#1a2138;font-size:clamp(13px,1vw,15px);font-weight:700;margin-bottom:14px}.acl-sp-field-grid{display:flex;flex-direction:column;gap:0}.acl-sp-field-row{grid-gap:8px;align-items:flex-start;border-bottom:1px solid #f1f2f5;display:grid;gap:8px;grid-template-columns:9em 1fr;padding:10px 0}.acl-sp-field-label{color:#6b7280}.acl-sp-field-label,.acl-sp-field-val{font-size:clamp(12px,.9vw,14px);font-weight:500}.acl-sp-field-val{color:#1a2138;line-height:1.5}.acl-sp-timeline-item{align-items:flex-start;display:flex;gap:12px;margin-bottom:20px}.acl-sp-timeline-dot{background:#0057b8;border-radius:50%;flex-shrink:0;height:10px;margin-top:4px;width:10px}.acl-sp-timeline-dot--closed{background:#1f7a4d}.acl-sp-view-full-wrap{background:#f8f9fc;border-top:1px solid #e7e9ef;flex-shrink:0;padding:14px 18px}.acl-sp-view-full-btn{background:#0057b8;border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:clamp(13px,1vw,15px);font-weight:700;padding:10px;width:100%}.acl-dot-menu{background:#fff;border:1px solid #e0e0e0;border-radius:8px;box-shadow:0 4px 16px #0000001f;min-width:140px;padding:4px 0;position:fixed;z-index:1000}.acl-dot-menu-item{background:none;border:none;color:#1a2138;cursor:pointer;display:block;font-size:clamp(13px,1vw,15px);font-weight:500;padding:9px 16px;text-align:left;width:100%}.acl-dot-menu-item:hover{background:#f5f7ff}.acl-sd-wrap{position:relative;width:100%}.acl-sd-trigger{align-items:center;background:#fff;border:1.5px solid #d0d0d0;border-radius:8px;color:#1a2138;cursor:pointer;display:flex;font-size:clamp(13px,1vw,15px);gap:8px;justify-content:space-between;min-height:38px;padding:8px 12px}.acl-sd-trigger--loading{cursor:not-allowed;opacity:.6}.acl-sd-trigger--empty .acl-sd-trigger-text{color:#9ca3af}.acl-sd-trigger-text{flex:1 1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.acl-sd-chevron{flex-shrink:0;transition:transform .15s}.acl-sd-chevron--open{transform:rotate(180deg)}.acl-sd-dropdown{background:#fff;border:1.5px solid #d0d0d0;border-radius:8px;box-shadow:0 6px 20px #0000001f;left:0;overflow:hidden;position:absolute;right:0;top:calc(100% + 4px);z-index:1100}.acl-sd-search-wrap{border-bottom:1px solid #ececec;padding:8px 10px}.acl-sd-search{border:1.5px solid #d0d0d0;border-radius:6px;box-sizing:border-box;font-size:clamp(13px,1vw,15px);outline:none;padding:7px 10px;width:100%}.acl-sd-list{max-height:220px;overflow-y:auto}.acl-sd-option{border-bottom:1px solid #f5f5f5;cursor:pointer;padding:9px 14px}.acl-sd-option:hover{background:#f5f7ff}.acl-sd-option--selected{background:#eef4ff}.acl-sd-option-label{color:#1a2138;font-size:clamp(13px,1vw,15px);font-weight:500}.acl-sd-option-sub{color:#6b7280;font-size:clamp(11px,.85vw,13px);margin-top:2px}.acl-sd-no-results{color:#9ca3af;font-size:clamp(13px,1vw,15px);padding:12px 14px;text-align:center}.acl-auth-overlay{align-items:center;background:#00000073;display:flex;inset:0;justify-content:center;position:fixed;z-index:2000}.acl-auth-spinner-box{align-items:center;background:#fff;border-radius:12px;box-shadow:0 8px 32px #0000002e;display:flex;flex-direction:column;gap:16px;padding:32px 40px}.acl-auth-spinner{animation:acl-spin .8s linear infinite;border:4px solid #e4e7eb;border-radius:50%;border-top-color:#0057b8;height:40px;width:40px}@keyframes acl-spin{to{transform:rotate(1turn)}}.acl-auth-spinner-text{color:#1a2138;font-size:14px;font-weight:600}.acl-auth-denied-box{align-items:center;background:#fff;border-radius:12px;box-shadow:0 8px 32px #0000002e;display:flex;flex-direction:column;gap:12px;max-width:360px;padding:36px 40px;text-align:center}.acl-auth-denied-icon{color:#c62828;font-size:40px;line-height:1}.acl-auth-denied-title{color:#1a2138;font-size:18px;font-weight:700}.acl-auth-denied-msg{color:#4b4d4f;font-size:14px;line-height:1.5}.acl-auth-denied-btn{background:#0057b8;border:none;border-radius:999px;color:#fff;cursor:pointer;font-size:14px;font-weight:700;margin-top:8px;padding:9px 32px}.appnav{background:#fff;border-bottom:1px solid #e4e7eb;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;height:56px;justify-content:space-between;padding:0 24px;position:-webkit-sticky;position:sticky;top:0;z-index:100}.appnav,.appnav-left{align-items:center;display:flex}.appnav-left{gap:24px;height:100%}.appnav-brand{color:#002677;font-size:16px;font-weight:700;white-space:nowrap}.appnav-links{align-items:stretch;display:flex;height:100%}.appnav-link{align-items:center;background:none;border:none;border-bottom:3px solid #0000;color:#4b4d4f;cursor:pointer;display:inline-flex;font-size:14px;font-weight:500;height:100%;padding:0 16px;white-space:nowrap}.appnav-link--active{border-bottom:3px solid #0066f5;color:#0066f5;font-weight:600}.appnav-right{align-items:center;display:flex;gap:12px}.appnav-quick-links-btn{background:#fff;border:1.5px solid #002677;border-radius:999px;color:#002677;cursor:pointer;font-size:13px;font-weight:700;padding:5px 14px;white-space:nowrap}.appnav-quick-links-btn--active{background:#002677;color:#fff}.appnav-avatar{background:#eef3ff;border:2px solid #0066f5;border-radius:50%;color:#002677;cursor:pointer;display:inline-grid;font-size:12px;font-weight:700;height:34px;place-items:center;width:34px}.appnav-dropdown{background:#fff;border:1px solid #e4e7eb;border-radius:10px;box-shadow:0 8px 24px #0000001f;min-width:220px;padding:6px 0;position:absolute;right:0;top:calc(100% + 8px);z-index:200}.appnav-dropdown-user{align-items:center;border-bottom:1px solid #f3f4f7;display:flex;gap:10px;margin-bottom:4px;padding:10px 14px 8px}.appnav-dropdown-avatar{background:#eef3ff;border-radius:50%;color:#002677;display:grid;flex-shrink:0;font-size:12px;font-weight:700;height:32px;place-items:center;width:32px}.appnav-dropdown-name{color:#191a1a;font-size:13px;font-weight:700}.appnav-dropdown-role{color:#6b7280;font-size:11px}.appnav-dropdown-item{align-items:center;background:none;border:none;color:#191a1a;cursor:pointer;display:flex;font-size:13px;gap:8px;padding:8px 14px;text-align:left;width:100%}.appnav-dropdown-item:hover{background:#f0f4ff}.appnav-ql-sidebar{background:#fff;border-left:1px solid #e4e7eb;box-shadow:-4px 0 16px #0000001a;display:flex;flex-direction:column;height:100vh;position:fixed;right:0;top:0;width:220px;z-index:300}.appnav-ql-header{align-items:center;border-bottom:1px solid #e4e7eb;display:flex;justify-content:space-between;padding:16px 20px}.appnav-ql-title{color:#191a1a;font-size:14px;font-weight:700}.appnav-ql-close{background:none;border:none;color:#6b7280;cursor:pointer;font-size:18px}.appnav-ql-body{display:flex;flex-direction:column;gap:10px;overflow-y:auto;padding:12px 16px}.appnav-ql-btn{background:#fff;border:2px solid #002677;border-radius:999px;color:#002677;cursor:pointer;font-size:13px;font-weight:700;padding:9px 14px;text-align:center;width:100%}.ms-page{background:#faf8f2;color:#191a1a;font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:clamp(14px,1vw + 10px,18px);min-height:100vh}.ms-page *{box-sizing:border-box}.ms-topnav{align-items:center;background:#fff;border-bottom:1px solid #cbcccd;display:flex;height:56px;justify-content:space-between;padding:0 24px}.ms-brand{color:#002677;font-size:clamp(14px,.9vw + 10px,18px);font-weight:700;letter-spacing:0;white-space:nowrap}.ms-brand span{font-weight:400}.ms-nav-links{align-items:flex-end;display:flex;gap:0;height:56px;margin-left:8px}.ms-nav-links a{align-items:center;color:#4b4d4f;display:inline-flex;font-size:clamp(14px,.9vw + 10px,18px);font-weight:500;height:46px;justify-content:center;min-width:96px;padding:12px 16px;position:relative;text-decoration:none}.ms-nav-links a.active{color:#0066f5;font-weight:500}.ms-nav-links a.active:after{background:#0066f5;border-radius:2px 2px 0 0;bottom:0;content:"";height:3px;left:0;position:absolute;right:0}.ms-nav-right{align-items:center;display:flex;gap:16px}.ms-status-pill{align-items:center;background:#0000;border:1px solid #fff;border-radius:31px;color:#191a1a;cursor:pointer;display:inline-flex;font-size:clamp(14px,.9vw + 10px,18px);gap:16px;padding:12px 12px 12px 16px}.ms-status-pill:hover{background:#f5f5f5}.ms-dot{background:#8b91a3;border-radius:50%;flex:none;height:10px;width:10px}.ms-dot.green{background:#007000}.ms-dot.blue{background:#0066f5}.ms-dot.gold{background:#b8860b}.ms-dot.grey{background:#8b91a3}.ms-dot.purple{background:#6b21a8}.ms-icon-btn{background:#fff;border:0;border-radius:50%;color:#4b4d4f;cursor:pointer;display:inline-grid;height:40px;place-items:center;position:relative;width:40px}.ms-icon-btn:hover{background:#f5f5f5}.ms-icon-btn.notification>span{background:#e11d48;border:2px solid #fff;border-radius:50%;height:8px;position:absolute;right:8px;top:8px;width:8px}.ms-icon{color:#0066f5;flex:none;height:24px;width:24px}.ms-avatar-btn{background:#fafafa;border:2px solid #0066f5;border-radius:50%;color:#191a1a;cursor:pointer;display:inline-grid;font-size:12px;font-weight:700;height:32px;place-items:center;width:32px}.ms-avatar-btn:hover{background:#f5f5f5}.ms-dropdown{position:relative}.ms-menu{background:#fff;border:1px solid #cbcccd;border-radius:12px;box-shadow:0 4px 16px #0000001f;min-width:200px;opacity:0;padding:6px;position:absolute;right:0;top:48px;transform:translateY(-4px);transition:opacity .15s,transform .15s,visibility .15s;visibility:hidden;z-index:40}.ms-dropdown.open .ms-menu{opacity:1;transform:translateY(0);visibility:visible}.ms-menu-group{color:#6b7280;font-size:clamp(10px,.5vw + 8px,13px);font-weight:700;letter-spacing:.07em;padding:8px 12px 4px;text-transform:uppercase}.ms-menu-item{align-items:center;background:#0000;border:0;border-radius:8px;color:#191a1a;cursor:pointer;display:flex;font-size:clamp(13px,.7vw + 10px,16px);font-weight:500;gap:10px;padding:8px 12px;text-align:left;width:100%}.ms-menu-item.active,.ms-menu-item:hover{background:#eef1fb;color:#002677}.ms-subheader{background:#fff;border-bottom:1px solid #cbcccd;box-shadow:0 1px 4px #191a1a29;justify-content:space-between;padding:12px 24px}.ms-member-info,.ms-subheader{align-items:center;display:flex;gap:16px}.ms-member-avatar{background:#f2f2f2;border:1px solid #cbcccd;border-radius:50%;color:#6b7280;display:grid;flex:none;height:36px;place-items:center;width:36px}.ms-member-name{color:#191a1a;font-size:clamp(16px,1vw + 12px,22px);font-weight:700;white-space:nowrap}.ms-banner-pill{align-items:center;background:#0000;border:1px solid #cbcccd;border-radius:4px;color:#4b4d4f;display:inline-flex;font-size:clamp(11px,.6vw + 9px,14px);font-weight:500;gap:4px;padding:2px 8px;white-space:nowrap}.ms-banner-pill--auth{background:#eef7ee;border-color:#cbcccd;color:#007000;font-weight:700}.ms-banner-pill--unauth{background:#fef2f2;border-color:#cbcccd;color:#c0392b;font-weight:700}.ms-call-timer{align-items:center;color:#6b7280;display:flex;font-size:clamp(11px,.6vw + 9px,14px);font-weight:700;gap:6px}.ms-call-timer-dot{background:#cbcccd;border-radius:50%;height:12px;width:12px}.ms-call-controls{align-items:center;display:flex;gap:8px}.ms-ctrl-btn{align-items:center;background:#fff;border:none;border-radius:999px;color:#191a1a;cursor:pointer;display:inline-flex;font-size:clamp(13px,.7vw + 10px,16px);font-weight:700;gap:8px;padding:6px 16px}.ms-ctrl-btn:hover{background:#f5f5f5}.ms-ctrl-btn svg{flex:none;height:18px;width:18px}.ms-ctrl-btn--end{background:#fff;border:1px solid #c40000;color:#c40000}.ms-ctrl-btn--end:hover{background:#fff5f5}.ms-body{padding:24px 24px 80px}.ms-breadcrumb{font-size:clamp(11px,.6vw + 9px,14px)}.ms-breadcrumb,.ms-search-title{color:#191a1a;font-weight:700;margin-bottom:8px}.ms-search-title{font-size:clamp(15px,1vw + 11px,20px)}.ms-search-row{align-items:center;display:flex;gap:20px;margin-bottom:16px}.ms-search-quick-label{color:#191a1a;font-size:clamp(12px,.6vw + 10px,15px);font-weight:400;white-space:nowrap}.ms-search-input{background:#fff;border:1px solid #cbcccd;border-radius:6px;color:#191a1a;flex:1 1;font-size:clamp(13px,.7vw + 10px,16px);max-width:531px;outline:none;padding:6px 8px}.ms-search-input:focus{border-color:#0066f5}.ms-search-btn{background:#0066f5;border:none;border-radius:999px;color:#fff;cursor:pointer;font-size:clamp(13px,.7vw + 10px,16px);font-weight:700;padding:6px 16px}.ms-search-btn:hover{background:#0052cc}.ms-more-options-btn{background:none;border:none;color:#0066f5;cursor:pointer;font-size:clamp(13px,.7vw + 10px,16px);font-weight:700;text-decoration:underline;white-space:nowrap}.ms-more-options-btn:hover{color:#0052cc}.ms-advanced{background:#fff;border:1px solid #cbcccd;border-radius:12px;margin-bottom:16px;padding:20px 24px}.ms-advanced-grid{grid-gap:16px;display:grid;gap:16px;grid-template-columns:repeat(3,1fr);margin-bottom:16px}.ms-field-label{color:#6b7280;font-size:clamp(10px,.5vw + 8px,13px);font-weight:500;margin-bottom:4px;text-transform:uppercase}.ms-field-input,.ms-field-select{border:1px solid #cbcccd;border-radius:6px;color:#191a1a;font-size:clamp(13px,.7vw + 10px,16px);outline:none;padding:6px 8px;width:100%}.ms-field-input:focus,.ms-field-select:focus{border-color:#0066f5}.ms-advanced-actions{display:flex;gap:12px;justify-content:flex-end}.ms-clear-btn{background:none;border:none;color:#0066f5;cursor:pointer;font-size:clamp(13px,.7vw + 10px,16px)}.ms-dob-error{color:#c40000;font-size:clamp(10px,.5vw + 8px,13px);margin-top:3px}.ms-results-header{grid-gap:24px;align-items:end;display:grid;gap:24px;grid-template-columns:1fr 1fr;margin-bottom:12px}.ms-results-heading{color:#191a1a;font-size:clamp(15px,1vw + 11px,20px);font-weight:700}.ms-dependents-title{align-self:start;color:#111827;font-size:clamp(12px,.6vw + 10px,15px);font-weight:700;text-align:left}.ms-results-layout{grid-gap:24px;align-items:start;display:grid;gap:24px;grid-template-columns:1fr 1fr}.ms-primary-card{background:#fff;border:1px solid #faf8f2;border-left:6px solid #214fa0;border-radius:12px;padding:12px 24px;position:relative}.ms-primary-card.selected{background:#f5f8ff;border-color:#0066f5;box-shadow:0 0 0 2px #0066f526}.ms-primary-card-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:10px}.ms-primary-role{font-weight:400}.ms-primary-name,.ms-primary-role{color:#111827;font-size:clamp(13px,.7vw + 10px,16px);letter-spacing:-.3125px}.ms-primary-name{font-weight:700}.ms-primary-gender-age{color:#5d6068;font-size:clamp(11px,.5vw + 9px,14px);font-weight:400;text-transform:uppercase}.ms-primary-sep{color:#d9d9d9;margin:0 4px}.ms-select-btn{align-items:center;background:none;border:none;color:#0066f5;cursor:pointer;display:inline-flex;font-size:clamp(12px,.6vw + 10px,15px);font-weight:700;gap:6px;white-space:nowrap}.ms-select-btn:hover{text-decoration:underline}.ms-member-selected-badge{color:#007000;font-size:clamp(12px,.6vw + 10px,15px);font-weight:700;white-space:nowrap}.ms-primary-address,.ms-primary-work-status{color:#1a1c1e;font-size:clamp(12px,.6vw + 10px,15px);margin-bottom:4px}.ms-primary-customer{color:#1a1c1e;font-size:clamp(12px,.6vw + 10px,15px);margin-bottom:12px}.ms-primary-customer strong{color:#191a1a}.ms-primary-divider{border:none;border-top:2px solid #eee;margin:10px 0}.ms-primary-fields{grid-gap:10px 10px;display:grid;gap:10px 10px;grid-template-columns:1fr 1fr}.ms-field-key{align-items:center;color:#929496;display:flex;font-size:clamp(10px,.5vw + 8px,13px);font-weight:500;gap:4px;line-height:1.2;margin-bottom:2px}.ms-field-key svg{flex:none;height:11px;width:11px}.ms-field-val{color:#191a1a;font-size:clamp(12px,.7vw + 9px,16px);font-weight:600;line-height:1.5}.ms-field-val.active{color:#007000}.ms-field-val.inactive{color:#c40000}.ms-dependents-panel{display:flex;flex-direction:column;gap:8px}.ms-dep-card{background:#fff;border:1px solid #faf8f2;border-left:6px solid #0000;border-radius:12px;padding:12px 24px;position:relative}.ms-dep-card.selected{background:#f5f8ff;border-color:#0066f5;box-shadow:0 0 0 2px #0066f526}.ms-dep-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:12px}.ms-dep-role{font-weight:400}.ms-dep-name,.ms-dep-role{color:#111827;font-size:clamp(13px,.7vw + 10px,16px);letter-spacing:-.3125px}.ms-dep-name{font-weight:700}.ms-dep-gender-age{color:#5d6068;font-size:clamp(11px,.5vw + 9px,14px);font-weight:400;text-transform:uppercase}.ms-dep-fields{grid-gap:10px;display:grid;gap:10px;grid-template-columns:repeat(3,1fr)}.ms-dep-field-key{align-items:center;color:#929496;display:flex;font-size:clamp(10px,.5vw + 8px,13px);font-weight:500;gap:4px;line-height:1.2;margin-bottom:2px}.ms-dep-field-key svg{flex:none;height:11px;width:11px}.ms-dep-field-val{color:#191a1a;font-size:clamp(12px,.7vw + 9px,16px);font-weight:600;line-height:1.5}.ms-dep-field-val.active{color:#007000}.ms-dep-field-val.inactive{color:#c40000}.ms-no-results{background:#fff;border:1px solid #cbcccd;border-radius:12px;color:#6b7280;font-size:clamp(13px,.7vw + 10px,16px);padding:40px;text-align:center}.ms-gate-msg{background:#fff8e1;border:1px solid #ffe082;border-radius:8px;color:#7b5800;margin-top:8px;padding:10px 14px}.ms-gate-msg,.ms-policy-loading{font-size:clamp(12px,.6vw + 10px,15px)}.ms-policy-loading{color:#002677;padding:10px 0}.ms-proceed-footer{align-items:center;background:#fff;border-top:1px solid #cbcccd;bottom:0;box-shadow:0 -2px 8px #00000014;display:flex;gap:20px;justify-content:flex-end;padding:12px 24px;position:-webkit-sticky;position:sticky;z-index:20}.ms-proceed-footer-hint{color:#6b7280;font-size:clamp(12px,.6vw + 10px,15px)}.ms-proceed-footer-btn{background:#0066f5;border:none;border-radius:999px;color:#fff;cursor:pointer;font-size:clamp(13px,.7vw + 10px,16px);font-weight:700;padding:10px 32px}.ms-proceed-footer-btn:hover{background:#0052cc}.ms-originator-box{background:#f8fafc;border:1px solid #cbcccd;border-radius:10px;padding:16px}.ms-originator-q{color:#191a1a;font-size:14px;font-weight:700;margin:0 0 12px}.ms-originator-options{display:flex;gap:20px;margin-bottom:14px}.ms-originator-label{align-items:center;cursor:pointer;display:flex;font-size:14px;gap:6px}.ms-originator-fields{grid-gap:14px;display:grid;gap:14px;grid-template-columns:1fr 1fr;margin-top:4px}.ms-verified-row{align-items:center;background:#eef7ee;border:1px solid #a8d5b5;border-radius:10px;display:flex;gap:14px;padding:12px 16px}.ms-verified-badge{color:#007000;font-size:14px;font-weight:700}.ms-proceed-btn{background:#0066f5;border:none;border-radius:999px;color:#fff;cursor:pointer;font-size:14px;font-weight:700;margin-left:auto;padding:8px 24px}.ms-proceed-btn:hover{background:#0052cc}.ms-gate-blocked{background:#fef2f2;border:1px solid #fca5a5;border-radius:10px;padding:16px}.ms-gate-title{color:#c40000;font-size:14px;font-weight:700;margin-bottom:6px}.ms-gate-reason{color:#b71c1c;font-size:13px;margin-bottom:8px}.ms-gate-note{color:#555;font-size:12px;margin-bottom:12px}.ms-gate-actions{display:flex;gap:10px}.ms-gate-back-btn{background:#fff;border:1px solid #c40000;border-radius:999px;color:#c40000}.ms-gate-back-btn,.ms-gate-misdirect-btn{cursor:pointer;font-size:13px;font-weight:700;padding:8px 16px}.ms-gate-misdirect-btn{background:#e65100;border:none;border-radius:999px;color:#fff}@media (max-width:1100px){.ms-results-layout{grid-template-columns:1fr 1fr}}@media (max-width:900px){.ms-results-layout{grid-template-columns:1fr}.ms-advanced-grid{grid-template-columns:1fr 1fr}.ms-dep-fields{grid-template-columns:repeat(2,1fr)}}@media (max-width:600px){.ms-advanced-grid,.ms-primary-fields{grid-template-columns:1fr}.ms-dep-fields{grid-template-columns:1fr 1fr}.ms-originator-fields{grid-template-columns:1fr}.ms-call-controls,.ms-subheader{flex-wrap:wrap}}.ms-nav-left{align-items:flex-end;display:flex;height:56px}.ms-brand--bottom{margin-bottom:18px}.ms-ql-sidebar{background:#fff;border-left:1px solid #e5e7eb;box-shadow:-4px 0 16px #0000001a;display:flex;flex-direction:column;height:100vh;padding:20px 0;position:fixed;right:0;top:0;width:220px;z-index:1000}.ms-ql-header{align-items:center;border-bottom:1px solid #f3f4f7;display:flex;justify-content:space-between;padding:0 16px 14px}.ms-ql-title{color:#191a1a;font-size:14px;font-weight:700}.ms-ql-close-btn{background:none;border:none;color:#6b7280;cursor:pointer;font-size:18px;line-height:1}.ms-ql-body{flex:1 1;overflow-y:auto;padding:10px 0}.ms-ql-btn{background:none;border:none;border-bottom:1px solid #f3f4f7;color:#002677;cursor:pointer;display:block;font-size:13px;font-weight:500;padding:10px 18px;text-align:left;width:100%}.ms-ql-btn:hover{background:#f0f4ff}.ms-ql-toggle-btn{border:1.5px solid #002677;border-radius:6px;cursor:pointer;font-size:12px;font-weight:600;padding:4px 12px;white-space:nowrap}.ms-ql-toggle-btn--on{background:#002677;color:#fff}.ms-ql-toggle-btn--off{background:#fff;color:#002677}.ms-avatar-user-row{align-items:center;border-bottom:1px solid #f3f4f7;display:flex;gap:10px;padding:10px 14px 8px}.ms-avatar-circle{background:#eef3ff;border-radius:50%;color:#002677;display:grid;flex-shrink:0;font-size:12px;font-weight:700;height:32px;place-items:center;width:32px}.ms-avatar-name{color:#191a1a;font-size:13px;font-weight:700}.ms-avatar-role{color:#6b7280;font-size:11px}.ms-notif-header{border-bottom:1px solid #f3f4f7;padding:10px 14px 6px}.ms-notif-title{color:#191a1a;font-size:13px}.ms-notif-sub{color:#6b7280;font-size:11px;margin-top:2px}.mcl-page{background:#faf8f2;box-sizing:border-box;color:#1a2138;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:clamp(15px,1.3vw,19px);min-height:100vh;min-width:0;width:100%}.mcl-topnav{align-items:center;background:#fff;border-bottom:1px solid #cbcccd;display:flex;height:clamp(52px,4vw,64px);justify-content:space-between;padding:0 clamp(16px,2vw,32px);position:-webkit-sticky;position:sticky;top:0;z-index:10}.mcl-nav-left{align-items:flex-end;display:flex;height:100%}.mcl-brand{color:#002677;font-size:clamp(13px,1vw,17px);font-weight:700;margin-right:clamp(12px,1.5vw,24px);padding-bottom:clamp(14px,1.4vw,20px);white-space:nowrap}.mcl-nav-links{display:flex;height:100%}.mcl-nav-link{align-items:center;color:#4b4d4f;cursor:pointer;display:inline-flex;font-size:clamp(13px,1vw,16px);font-weight:500;padding:0 clamp(10px,1.2vw,18px);position:relative;text-decoration:none;white-space:nowrap}.mcl-nav-link--active{border-bottom:3px solid #0066f5;color:#0066f5;font-weight:500}.mcl-nav-right{align-items:center;display:flex;gap:clamp(8px,1vw,16px)}.mcl-nav-icon-btn{background:#fff;border:0;color:#4b4d4f;cursor:pointer;height:clamp(32px,2.5vw,40px);place-items:center;width:clamp(32px,2.5vw,40px)}.mcl-nav-avatar,.mcl-nav-icon-btn{border-radius:50%;display:inline-grid}.mcl-nav-avatar{background:#fafafa;border:2px solid #0066f5;color:#191a1a;cursor:pointer;font-size:clamp(10px,.8vw,13px);font-weight:700;height:clamp(28px,2.2vw,36px);place-items:center;width:clamp(28px,2.2vw,36px)}.mcl-nav-dropdown{background:#fff;border:1px solid #e4e7eb;border-radius:10px;box-shadow:0 8px 24px #0000001f;left:0;min-width:180px;padding:6px 0;position:absolute;top:calc(100% + 8px);z-index:200}.mcl-nav-avatar-user{align-items:center;border-bottom:1px solid #f3f4f7;display:flex;gap:10px;margin-bottom:4px;padding:10px 14px 8px}.mcl-nav-avatar-circle{background:#eef3ff;border-radius:50%;color:#002677;display:grid;flex-shrink:0;font-size:12px;font-weight:700;height:32px;place-items:center;width:32px}.mcl-nav-menu-item{align-items:center;background:none;border:none;color:#191a1a;cursor:pointer;display:flex;font-size:13px;gap:8px;padding:8px 14px;text-align:left;width:100%}.mcl-nav-menu-item:hover{background:#f5f7ff}.mcl-quick-links-btn{background:#fff;border:2px solid #002677;border-radius:999px;color:#002677;cursor:pointer;font-size:clamp(12px,.9vw,14px);font-weight:700;padding:clamp(5px,.5vw,8px) clamp(12px,1.1vw,18px);white-space:nowrap}.mcl-banner{background:#fff;border-bottom:1px solid #cbcccd;box-shadow:0 1px 4px #191a1a1a;gap:16px;justify-content:space-between;padding:clamp(10px,1vw,14px) clamp(16px,2vw,32px)}.mcl-banner,.mcl-banner-left{align-items:center;display:flex}.mcl-banner-left{flex-wrap:wrap;gap:clamp(8px,1vw,14px)}.mcl-banner-avatar{background:#f2f2f2;border:1px solid #cbcccd;border-radius:50%;color:#6b7280;display:grid;flex-shrink:0;height:clamp(32px,2.6vw,42px);place-items:center;width:clamp(32px,2.6vw,42px)}.mcl-banner-name{color:#191a1a;font-size:clamp(15px,1.3vw,21px);font-weight:700;white-space:nowrap}.mcl-pill{align-items:center;background:#0000;border:1px solid #cbcccd;border-radius:4px;color:#4b4d4f;display:inline-flex;font-size:clamp(11px,.85vw,14px);font-weight:500;gap:4px;padding:clamp(2px,.25vw,4px) clamp(8px,.8vw,12px);white-space:nowrap}.mcl-pill--auth{background:#eef7ee;border-color:#cbcccd;color:#007000;font-weight:700}.mcl-elig-bar{background:#f5f5f5;border-bottom:1px solid #cbcccd;gap:12px;justify-content:space-between;padding:clamp(10px,1vw,14px) clamp(16px,2vw,32px)}.mcl-elig-bar,.mcl-elig-left{align-items:center;display:flex}.mcl-elig-left{gap:clamp(8px,.8vw,12px)}.mcl-elig-icon-wrap{background:#eef7ee;border:1px solid #a8d5b5;border-radius:50%;display:grid;flex-shrink:0;height:clamp(28px,2.2vw,36px);place-items:center;width:clamp(28px,2.2vw,36px)}.mcl-elig-title{color:#191a1a;font-size:clamp(12px,.95vw,15px);font-weight:700}.mcl-elig-meta{color:#6b7280;font-size:clamp(11px,.85vw,13px);margin-top:2px}.mcl-dash-btn{align-items:center;background:#fff;border:1px solid #cbcccd;border-radius:6px;color:#191a1a;cursor:pointer;display:inline-flex;font-size:clamp(12px,.9vw,14px);font-weight:500;gap:clamp(5px,.5vw,8px);padding:clamp(6px,.6vw,9px) clamp(12px,1.1vw,18px);white-space:nowrap}.mcl-body{padding:clamp(16px,2vw,36px) clamp(16px,2vw,40px)}.mcl-section-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:clamp(14px,1.4vw,22px)}.mcl-section-title{color:#0f1419;font-size:clamp(15px,1.3vw,20px);font-weight:700;margin-bottom:4px}.mcl-section-sub{color:#4b4d4f;font-size:clamp(11px,.85vw,13px);font-weight:400}.mcl-create-btn{background:#0066f5;border:none;border-radius:999px;color:#fff;cursor:pointer;font-size:clamp(12px,.95vw,15px);font-weight:700;padding:clamp(6px,.55vw,9px) clamp(14px,1.3vw,20px);white-space:nowrap}.mcl-filter-row{align-items:center;display:flex;flex-wrap:wrap;gap:clamp(8px,1vw,16px);justify-content:space-between;margin-bottom:clamp(12px,1.2vw,20px)}.mcl-search-wrap{flex:1 1;max-width:480px;min-width:220px;position:relative}.mcl-search-icon{height:clamp(14px,1.1vw,17px);left:clamp(12px,1vw,16px);pointer-events:none;position:absolute;top:50%;transform:translateY(-50%);width:clamp(14px,1.1vw,17px)}.mcl-filter-input{background:#fff;border:1px solid #e4e7eb;border-radius:22px;box-sizing:border-box;color:#191a1a;font-size:clamp(12px,.95vw,15px);outline:none;padding:clamp(8px,.75vw,12px) clamp(14px,1.2vw,18px) clamp(8px,.75vw,12px) clamp(36px,2.8vw,44px);width:100%}.mcl-status-filters{align-items:center;display:flex;flex-wrap:wrap;gap:clamp(6px,.6vw,10px)}.mcl-filter-btn{background:#fff;border:1px solid #e4e7eb;border-radius:999px;color:#4b4d4f;cursor:pointer;font-size:clamp(11px,.85vw,13px);font-weight:700;padding:clamp(5px,.5vw,8px) clamp(12px,1.1vw,18px);white-space:nowrap}.mcl-filter-btn--active{background:#0066f5;border:none;color:#fff}.mcl-filter-icon-btn{background:#fff;border:1px solid #e4e7eb;border-radius:999px;color:#4b4d4f;cursor:pointer;display:grid;flex-shrink:0;height:clamp(34px,2.8vw,44px);place-items:center;width:clamp(34px,2.8vw,44px)}.mcl-table{background:#fff;border:1px solid #f3f4f7;border-collapse:collapse;border-radius:8px;overflow:hidden;width:100%}.mcl-th-row{background:#f9fafb99;border-bottom:1px solid #f3f4f7}.mcl-th{color:#4b4d4f;font-size:clamp(10px,.75vw,12px);font-weight:700;letter-spacing:.11em;padding:clamp(10px,.9vw,14px) clamp(16px,1.5vw,24px);text-align:left;text-transform:uppercase;white-space:nowrap}.mcl-tr{border-bottom:1px solid #f3f4f7;transition:background .15s}.mcl-tr--selected{background:#f0f5ff;border-left:3px solid #0066f5}.mcl-td{color:#4b4d4f;font-size:clamp(12px,.95vw,15px);padding:clamp(12px,1.1vw,18px) clamp(16px,1.5vw,24px);vertical-align:middle}.mcl-avatar{background:#eef3ff;border-radius:18px;color:#323232;display:grid;flex-shrink:0;font-size:clamp(10px,.8vw,13px);font-weight:700;height:clamp(28px,2.2vw,36px);place-items:center;width:clamp(28px,2.2vw,36px)}.mcl-case-id-link{color:#0057b8;cursor:pointer;font-size:clamp(12px,.95vw,15px);font-weight:700;letter-spacing:-.01em;text-decoration:underline}.mcl-case-subject{color:#4b4d4f;font-size:clamp(10px,.8vw,12px);font-weight:400;margin-top:2px}.mcl-status-badge{border-radius:4px;display:inline-block;font-size:clamp(10px,.75vw,12px);font-weight:700;letter-spacing:.02em;padding:2px 8px;white-space:nowrap}.mcl-status-badge--new{background:#1565c0;color:#fff}.mcl-status-badge--open{background:#007000;color:#fff}.mcl-status-badge--closed{background:#374151;color:#fff}.mcl-status-badge--pending{background:#6d28d9;color:#fff}.mcl-status-badge--default{background:#6b7280;color:#fff}.mcl-view-btn{background:none;border:none;color:#4b4d4f;cursor:pointer;font-size:clamp(11px,.85vw,13px);font-weight:700;text-decoration:underline;white-space:nowrap}.mcl-center{color:#6b7280;font-size:clamp(13px,1.1vw,17px);padding:60px;text-align:center}.mcl-sp-panel{background:#fff;border-left:2px solid #e7e9ef;box-shadow:-6px 0 24px #0000001a;display:flex;flex-direction:column;font-size:clamp(15px,1.25vw,20px);height:calc(100vh - 64px);overflow-y:auto;position:fixed;right:0;top:64px;width:clamp(360px,34vw,660px);z-index:100}.mcl-sp-header{align-items:center;background:#f8f9fc;border-bottom:1px solid #e7e9ef;display:flex;justify-content:space-between;padding:1em 1.1em}.mcl-sp-header-left{align-items:center;display:flex;gap:.6em}.mcl-sp-header-icon{background:#1b2a6b;border-radius:8px;display:grid;flex-shrink:0;height:2.1em;place-items:center;width:2.1em}.mcl-sp-header-title{color:#1a2138;font-size:.9em;font-weight:700}.mcl-sp-header-sub{color:#6b7280;font-size:.75em;margin-top:2px}.mcl-sp-close-btn{background:none;border:none;color:#6b7280;cursor:pointer;font-size:1.15em;line-height:1;padding:2px 4px}.mcl-sp-topic-section{border-bottom:1px solid #e7e9ef;padding:1em 1.1em}.mcl-sp-topic-title{color:#1a2138;font-size:1.1em;font-weight:700;margin-bottom:4px}.mcl-sp-topic-dates{color:#6b7280;font-size:.8em}.mcl-sp-outcome-banner{align-items:flex-start;background:#e8f5e9;border:1px solid #a8d5b5;border-radius:10px;display:flex;gap:.75em;margin:.9em 1.1em;padding:.9em 1em}.mcl-sp-outcome-label{color:#1f7a4d;font-size:.75em;font-weight:700;letter-spacing:.05em;margin-bottom:3px;text-transform:uppercase}.mcl-sp-outcome-title{color:#1a2138;font-size:.9em;font-weight:700;margin-bottom:4px}.mcl-sp-outcome-desc{color:#3d4561;font-size:.82em;line-height:1.5}.mcl-sp-tab-row{border-bottom:2px solid #e7e9ef;display:flex;padding:0 1.1em}.mcl-sp-tab{background:none;border:none;border-bottom:2px solid #0000;color:#6b7280;cursor:pointer;font-size:.82em;font-weight:500;margin-bottom:-2px;padding:.65em .75em}.mcl-sp-tab--active{border-bottom:2px solid #0057b8;color:#0057b8;font-weight:700}.mcl-sp-body{padding:1.1em}.mcl-sp-body--empty{color:#6b7280;font-size:14px;padding-top:40px;text-align:center}.mcl-sp-section-title{color:#1a2138;font-size:.9em;font-weight:700;margin-bottom:.9em}.mcl-sp-field-grid{display:flex;flex-direction:column;gap:0}.mcl-sp-field-row{grid-gap:.5em;align-items:flex-start;border-bottom:1px solid #f1f2f5;display:grid;gap:.5em;grid-template-columns:7em 1fr;padding:.65em 0}.mcl-sp-field-label{color:#6b7280;font-size:.82em;font-weight:500}.mcl-sp-field-val{color:#1a2138;font-size:.82em;font-weight:500;line-height:1.5}.mcl-sp-divider{background:#e7e9ef;height:1px;margin:4px 0}.mcl-sp-view-full-btn{background:#0057b8;border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:.9em;font-weight:700;padding:.65em 1.5em}.mcl-sp-timeline-item{align-items:flex-start;display:flex;gap:.75em;margin-bottom:1.25em;position:relative}.mcl-sp-timeline-dot{background:#0057b8;border-radius:50%;flex-shrink:0;height:.65em;margin-top:4px;width:.65em}.mcl-sp-timeline-dot--closed{background:#1f7a4d}.mcl-ql-sidebar{background:#fff;border-left:1px solid #cbcccd;box-shadow:-4px 0 16px #0000001a;display:flex;flex-direction:column;height:100vh;position:fixed;right:0;top:0;width:220px;z-index:300}.mcl-ql-header{align-items:center;border-bottom:1px solid #e4e7eb;display:flex;justify-content:space-between;padding:16px 20px}.mcl-ql-close-btn{background:none;border:none;color:#6b7280;cursor:pointer;font-size:18px}.mcl-ql-body{display:flex;flex-direction:column;gap:10px;padding:16px}.mcl-ql-btn{background:#fff;border:2px solid #002677;border-radius:999px;color:#002677;cursor:pointer;font-size:13px;font-weight:700;padding:9px 14px;text-align:center;width:100%}.mcl-dp-panel{background:#fff;border-left:2px solid #e7e9ef;box-shadow:-6px 0 24px #0000001a;display:flex;flex-direction:column;font-size:clamp(15px,1.25vw,20px);height:calc(100vh - 64px);overflow-y:auto;position:fixed;right:0;top:64px;width:clamp(360px,34vw,660px);z-index:100}.mcl-dp-header{align-items:center;background:#f8f9fc;border-bottom:1px solid #e7e9ef;display:flex;justify-content:space-between;padding:.9em 1em}.mcl-dp-header-left{align-items:center;display:flex;gap:.6em}.mcl-dp-header-icon{background:#1b2a6b;border-radius:8px;display:grid;flex-shrink:0;height:2em;place-items:center;width:2em}.mcl-dp-header-title{color:#1a2138;font-size:.9em;font-weight:700}.mcl-dp-close-btn{background:none;border:none;color:#6b7280;cursor:pointer;font-size:1.15em;line-height:1;padding:2px 4px}.mcl-dp-hero{align-items:center;background:#1b2a6b;display:flex;gap:.75em;padding:1.1em 1em}.mcl-dp-hero-avatar{background:#3a4f8a;border-radius:50%;color:#fff;display:grid;flex-shrink:0;font-size:1em;font-weight:700;height:2.75em;place-items:center;width:2.75em}.mcl-dp-hero-info{flex:1 1;min-width:0}.mcl-dp-hero-name{color:#fff;font-size:1em;font-weight:700}.mcl-dp-hero-sub{color:#a8b8d8;font-size:.75em;margin-top:3px}.mcl-dp-active-badge{background:#1f7a4d;border-radius:20px;color:#fff;font-size:.75em;font-weight:700;padding:.25em .65em;white-space:nowrap}.mcl-dp-stats-row{background:#1b2a6b;border-top:1px solid #2d3f6e;display:grid;grid-template-columns:1fr 1fr 1fr;padding:0 0 .9em}.mcl-dp-stat-box{border-right:1px solid #2d3f6e;padding:.65em 1em}.mcl-dp-stat-label{color:#a8b8d8;font-size:.68em;font-weight:600;letter-spacing:.04em;margin-bottom:4px;text-transform:uppercase}.mcl-dp-stat-val{color:#fff;font-size:.82em;font-weight:700}.mcl-dp-tab-row{background:#fff;border-bottom:2px solid #e7e9ef;display:flex;padding:0 1em}.mcl-dp-tab{background:none;border:none;border-bottom:2px solid #0000;color:#6b7280;cursor:pointer;font-size:.82em;font-weight:500;margin-bottom:-2px;padding:.65em .75em}.mcl-dp-tab--active{border-bottom:2px solid #0057b8;color:#0057b8;font-weight:700}.mcl-dp-body{flex:1 1;padding:1em}.mcl-dp-section-header{align-items:center;display:flex;gap:.4em;margin-bottom:.65em}.mcl-dp-section-header--mt{margin-top:20px}.mcl-dp-section-title{color:#1a2138;font-size:.82em;font-weight:700}.mcl-dp-field-list{display:flex;flex-direction:column}.mcl-dp-field-row{align-items:flex-start;border-bottom:1px solid #f1f2f5;display:flex;gap:.5em;justify-content:space-between;padding:.5em 0}.mcl-dp-field-label{color:#6b7280;flex-shrink:0;font-size:.82em;font-weight:400;min-width:5.5em}.mcl-dp-field-val{color:#1a2138;font-size:.82em;font-weight:500;line-height:1.4;text-align:right}.mcl-auth-overlay{align-items:center;background:#00000073;display:flex;inset:0;justify-content:center;position:fixed;z-index:2000}.mcl-auth-spinner-box{align-items:center;background:#fff;border-radius:12px;box-shadow:0 8px 32px #0000002e;display:flex;flex-direction:column;gap:16px;padding:32px 40px}.mcl-auth-spinner{animation:mcl-spin .8s linear infinite;border:4px solid #e4e7eb;border-radius:50%;border-top-color:#0057b8;height:40px;width:40px}@keyframes mcl-spin{to{transform:rotate(1turn)}}.mcl-auth-spinner-text{color:#1a2138;font-size:14px;font-weight:600}.mcl-auth-denied-box{align-items:center;background:#fff;border-radius:12px;box-shadow:0 8px 32px #0000002e;display:flex;flex-direction:column;gap:12px;max-width:360px;padding:36px 40px;text-align:center}.mcl-auth-denied-icon{color:#c62828;font-size:40px;line-height:1}.mcl-auth-denied-title{color:#1a2138;font-size:18px;font-weight:700}.mcl-auth-denied-msg{color:#4b4d4f;font-size:14px;line-height:1.5}.mcl-auth-denied-btn{background:#0057b8;border:none;border-radius:999px;color:#fff;cursor:pointer;font-size:14px;font-weight:700;margin-top:8px;padding:9px 32px}.ccp-panel{background:#fff;border-left:1px solid #f3f3f3;box-shadow:0 4px 16px #19191a29;box-sizing:border-box;display:flex;flex-direction:column;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:clamp(16px,1.25vw,20px);height:100vh;padding:24px 24px 0;position:fixed;right:0;top:0;width:clamp(460px,36vw,780px);z-index:200}.ccp-panel--success{justify-content:space-between}.ccp-top-bar{justify-content:space-between;margin-bottom:1em}.ccp-back-btn,.ccp-top-bar{align-items:center;display:flex}.ccp-back-btn{color:#3d4561;font-size:.9em;font-weight:500;gap:.4em}.ccp-back-btn,.ccp-close-btn{background:none;border:none;cursor:pointer}.ccp-close-btn{color:#323334;font-size:1.5em;line-height:1}.ccp-scroll-body{display:flex;flex:1 1;flex-direction:column;gap:1.25em;overflow-y:auto;padding-bottom:1.5em}.ccp-case-id-section{display:flex;flex-direction:column;gap:.25em}.ccp-case-id-label{color:#6b7280;font-size:.7em;font-weight:700;letter-spacing:.06em;text-transform:uppercase}.ccp-case-id-value{color:#1a2138;font-size:1.2em;font-weight:700}.ccp-originator-row{color:#3d4561;font-size:.85em}.ccp-originator-arrow{color:#6b7280;margin:0 6px}.ccp-section{display:flex;flex-direction:column;gap:.5em}.ccp-section-title{color:#1a2138;font-size:.95em;font-weight:700}.ccp-summary-box{background:#fef9ea;border:1px solid #e8dcc8;border-radius:8px;padding:.9em 1em}.ccp-summary-label{color:#1a2138;font-size:.85em;font-weight:700;margin:0 0 .25em}.ccp-summary-text{color:#1a2138;font-size:.85em;font-style:italic;line-height:1.7;margin:0 0 .6em}.ccp-summary-empty{color:#9ca3af;font-size:13px;font-style:italic;margin:0}.ccp-summary-edit-area{background:#fff;border:1px solid #d1d5db;border-radius:6px;box-sizing:border-box;color:#1a2138;font-family:inherit;font-size:.85em;line-height:1.7;padding:.5em;resize:vertical;width:100%}.ccp-edit-icon-btn{align-items:center;background:none;border:1px solid #e7e9ef;border-radius:6px;color:#6b7280;cursor:pointer;display:flex;font-size:.75em;font-weight:500;gap:.3em;padding:.25em .6em}.ccp-summary-header{align-items:center;display:flex;justify-content:space-between}.ccp-add-comment-link{color:#0057b8;cursor:pointer;font-size:.85em;font-weight:600}.ccp-add-comment-link--mt{display:inline-block;margin-top:6px}.ccp-comment-input-box{background:#f0f4ff;border:1px solid #d0daf5;border-radius:8px;padding:.75em .9em}.ccp-comment-text,.ccp-comment-textarea{color:#1a2138;font-size:.85em;line-height:1.6}.ccp-comment-textarea{background:#fff;border:1px solid #d1d5db;border-radius:6px;box-sizing:border-box;font-family:inherit;outline:none;padding:.5em;resize:vertical;width:100%}.ccp-resolved-row{align-items:center;display:flex;gap:.75em}.ccp-resolved-question{color:#1a2138;font-size:.9em;font-weight:500}.ccp-btn{background:#0000;color:#6b7280;font-weight:500}.ccp-btn,.ccp-btn--active{border:none;border-radius:20px;cursor:pointer;font-size:.9em;padding:.5em 1.25em}.ccp-btn--active{background:#0057b8;color:#fff;font-weight:700}.ccp-case-details-row{align-items:stretch;display:flex;gap:.75em}.ccp-detail-card{background:#fff;border:1px solid #f3f3f3;border-radius:12px;flex:1 1;min-width:0;padding:.75em .9em}.ccp-detail-card--clickable{cursor:pointer}.ccp-detail-card--relative{position:relative}.ccp-detail-label{color:#9ca3af;font-size:.7em;font-weight:600;letter-spacing:.06em;margin:0;text-transform:uppercase}.ccp-detail-value{color:#1a2138;font-size:.9em;font-weight:500;margin:0}.ccp-edit-link{color:#9ca3af;cursor:pointer;flex-shrink:0;font-size:.75em}.ccp-detail-subject-row{align-items:center;display:flex;gap:8px;margin-top:4px}.ccp-detail-intent-row{margin-top:4px}.ccp-priority-trigger{align-items:center;cursor:pointer;display:flex;gap:6px;margin-top:4px}.ccp-priority-menu{background:#fff;border:1px solid #e7e9ef;border-radius:8px;box-shadow:0 4px 12px #0000001a;left:0;margin-top:4px;overflow:hidden;position:absolute;right:0;top:100%;z-index:10}.ccp-priority-option{color:#1a2138;cursor:pointer;font-size:.85em;padding:.6em .9em}.ccp-priority-option:hover{background:#f3f4f6}.ccp-followup-row{align-items:center;display:flex;gap:1em}.ccp-followup-label{color:#1a2138;font-size:14px;font-weight:500}.ccp-toggle{border-radius:.7em;cursor:pointer;flex-shrink:0;height:1.375em;position:relative;transition:background .2s;width:2.5em}.ccp-toggle--on{background:#0057b8}.ccp-toggle--off{background:#d5dae6}.ccp-toggle-knob{background:#fff;border-radius:50%;box-shadow:0 1px 3px #0003;height:1em;position:absolute;top:.19em;transition:left .2s;width:1em}.ccp-toggle-knob--on{left:1.25em}.ccp-toggle-knob--off{left:.19em}.ccp-followup-fields{grid-gap:1em;display:grid;gap:1em;grid-template-columns:1fr 1fr}.ccp-followup-field{display:flex;flex-direction:column;gap:.25em}.ccp-followup-input{background:#fafafa;border:1px solid #e7e9ef;border-radius:6px;color:#1a2138;font-size:.85em;outline:none;padding:.5em .65em}.ccp-dest-box{background:#fafafa;border:1px solid #e7e9ef;border-radius:8px;cursor:pointer;display:flex;flex-direction:column;gap:.375em;max-width:15em;padding:.9em 1em}.ccp-dest-value{font-size:14px;font-weight:600}.ccp-dest-value--set{color:#1a2138}.ccp-dest-value--unset{color:#9ca3af}.ccp-footer{align-items:center;background:#fff;border-top:1px solid #f3f3f3;display:flex;gap:1em;justify-content:flex-end;padding:.9em 0}.ccp-footer-hint{color:#6b7280;font-size:13px}.ccp-footer-error{color:#d32f2f;flex:1 1;font-size:13px;text-align:center}.ccp-submit-btn{background:#0057b8;border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:.9em;font-weight:700;padding:.65em 1.75em}.ccp-submit-btn:disabled{opacity:.7}.ccp-cancel-btn{background:#fff;border:1.5px solid #e7e9ef;border-radius:20px;color:#1a2138;cursor:pointer;font-size:.9em;font-weight:600;padding:.65em 1.75em}.ccp-action-row{display:flex;gap:8px;justify-content:flex-end;margin-top:8px}.ccp-success-body{align-items:center;display:flex;flex:1 1;flex-direction:column;gap:16px;justify-content:center;padding:0 32px}.ccp-success-title{color:#1a2138;font-size:20px;font-weight:700;text-align:center}.ccp-success-sub{color:#3d4561;font-size:14px;text-align:center}.ccp-success-dest{align-items:center;display:flex;flex-direction:column;gap:6px}.ccp-success-dest-label{color:#3d4561;font-size:13px;font-weight:500}.ccp-success-routing{align-items:center;color:#1f7a4d;display:flex;font-size:13px;gap:6px}.ccp-success-add-row{align-items:center;display:flex;gap:10px;margin-top:8px}.ccp-success-add-hint{color:#6b7280;font-size:14px}.ccp-add-case-btn{background:#fff;border:1.5px solid #0057b8;border-radius:8px;color:#0057b8;cursor:pointer;font-size:14px;font-weight:700;padding:9px 22px}.ccp-modal-overlay{align-items:center;background:#00000059;display:flex;inset:0;justify-content:center;position:fixed;z-index:300}.ccp-modal-box{background:#fff;border-radius:16px;box-shadow:0 8px 32px #0000002e;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:clamp(16px,1.25vw,20px);max-width:980px;padding:2em;width:90%}.ccp-modal-box--dest{max-width:760px}.ccp-modal-header{align-items:flex-start;display:flex;justify-content:space-between;margin-bottom:.5em}.ccp-modal-title{color:#1a2138;font-size:1.4em;font-weight:700}.ccp-modal-subtitle{color:#6b7280;font-size:.85em;margin-top:.25em}.ccp-modal-subtitle-topic{color:#6b7280;margin-left:12px}.ccp-modal-desc{color:#3d4561;font-size:.9em;line-height:1.6;margin:0 0 1.5em}.ccp-modal-dropdowns{grid-gap:1em;display:grid;gap:1em;grid-template-columns:1fr 1fr 1fr;margin-bottom:2em}.ccp-modal-footer{align-items:center;display:flex;gap:.75em;justify-content:flex-end}.ccp-dropdown-card{border:1px solid #e7e9ef;border-radius:12px;padding:.9em 1em;position:relative}.ccp-dropdown-card--disabled{opacity:.5}.ccp-dropdown-label{color:#9ca3af;font-size:.7em;font-weight:600;letter-spacing:.06em;margin-bottom:.5em;text-transform:uppercase}.ccp-dropdown-trigger{align-items:center;display:flex;justify-content:space-between;min-height:28px}.ccp-dropdown-trigger--pointer{cursor:pointer}.ccp-dropdown-trigger--disabled{cursor:not-allowed}.ccp-dropdown-value{flex:1 1;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ccp-dropdown-value--set{color:#1a2138;font-weight:600}.ccp-dropdown-value--unset{color:#9ca3af;font-weight:400}.ccp-dropdown-chevron{flex-shrink:0;margin-left:6px;transition:transform .15s}.ccp-dropdown-chevron--open{transform:rotate(180deg)}.ccp-dropdown-chevron--closed{transform:none}.ccp-dropdown-menu{background:#fff;border:1px solid #e7e9ef;border-radius:10px;box-shadow:0 6px 20px #0000001f;left:0;max-height:220px;overflow-y:auto;position:absolute;right:0;top:calc(100% + 6px);z-index:10}.ccp-dropdown-empty{color:#9ca3af;font-size:13px;padding:10px 14px}.ccp-dropdown-option{border-radius:6px;cursor:pointer;font-size:.85em;margin:2px 4px;padding:.65em .9em}.ccp-dest-tabs{border-bottom:1.5px solid #e7e9ef;display:flex;gap:0;margin-bottom:1em}.ccp-dest-tab{background:none;border:none;border-bottom:2.5px solid #0000;color:#6b7280;cursor:pointer;font-size:.9em;font-weight:500;margin-bottom:-1.5px;padding:.65em 1.25em}.ccp-dest-tab--active{border-bottom-color:#0057b8;color:#0057b8;font-weight:700}.ccp-dest-search-wrap{align-items:center;background:#fafafa;border:1px solid #e7e9ef;border-radius:8px;display:flex;gap:.5em;margin-bottom:.75em;padding:.5em .75em}.ccp-dest-search-input{background:#0000;border:none;color:#1a2138;flex:1 1;font-size:.85em;outline:none}.ccp-dest-search-clear{background:none;border:none;color:#9ca3af;cursor:pointer;font-size:1em;line-height:1;padding:0}.ccp-dest-list{display:flex;flex-direction:column;gap:.375em;margin-bottom:1.5em;max-height:300px;overflow-y:auto}.ccp-dest-loading{color:#9ca3af;font-size:13px;padding:24px;text-align:center}.ccp-dest-option{align-items:center;border:1.5px solid #e7e9ef;border-radius:10px;cursor:pointer;display:flex;justify-content:space-between;padding:.75em 1em;transition:border-color .15s,background .15s}.ccp-dest-option--selected{background:#eef4ff;border-color:#0057b8}.ccp-dest-dept-name{color:#1a2138;font-size:14px;font-weight:500}.ccp-dest-dept-name--selected{font-weight:600}.ccp-dest-dept-id{color:#9ca3af;font-size:11px;margin-top:2px}.ccp-user-avatar{align-items:center;background:#eef4ff;border-radius:50%;color:#0057b8;display:flex;flex-shrink:0;font-size:.85em;font-weight:700;height:2em;justify-content:center;width:2em}.ccp-dest-user-row{align-items:center;display:flex;gap:10px}.ccp-dest-user-name{color:#1a2138;font-size:14px;font-weight:500}.ccp-dest-user-name--selected{font-weight:600}.ccp-dest-user-email{color:#9ca3af;font-size:11px;margin-top:2px}:root{--navy:#0a2472;--navy-deep:#071a54;--navy-ink:#0d1b3e;--blue:#1a3fb8;--blue-link:#2d4bb3;--gold:#b8860b;--gold-bg:#f6e9c4;--red:#c0392b;--red-bg:#fbe7e4;--green:#1f7a4d;--green-bg:#e3f2e9;--ink:#1a2138;--ink-2:#3d4561;--muted:#6b7280;--muted-2:#8b91a3;--line:#e7e9ef;--line-2:#eef0f5;--card:#fbfbfc;--bg:#f1f2f5;--white:#fff;--radius:16px}body{-webkit-font-smoothing:antialiased;background:#f1f2f5;background:var(--bg);color:#1a2138;color:var(--ink)}input::-webkit-input-placeholder,textarea::-webkit-input-placeholder{color:#999}.home-dashboard{background:#f1f2f5;color:#1a2138;font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:14px;font-weight:400;letter-spacing:-.31px;line-height:19.2px;min-height:100vh}.home-dashboard *{box-sizing:border-box}.home-dashboard button{cursor:pointer}.home-dashboard-icon{flex:0 0 auto;height:18px;width:18px}.home-dashboard-topnav{align-items:center;background:#fff;border-bottom:1px solid #e7e9ef;display:flex;height:58px;padding:0 28px}.home-dashboard-brand{color:#0d1b3e;font-size:13px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;white-space:nowrap}.home-dashboard-brand span{font-weight:400}.home-dashboard-nav-links{display:flex;gap:26px;margin-left:40px}.home-dashboard-nav-links a{align-items:center;color:#3d4561;display:inline-flex;font-size:14px;font-weight:500;padding:18px 2px;position:relative;text-decoration:none}.home-dashboard-nav-links a.active{color:#0a2472;font-weight:600}.home-dashboard-nav-links a.active:after{background:#0a2472;border-radius:2px;bottom:0;content:"";height:3px;left:0;position:absolute;right:0}.home-dashboard-nav-right{align-items:center;display:flex;gap:20px;margin-left:auto}.home-dashboard-dropdown{position:relative}.home-dashboard-status-pill{margin-left:0}.home-dashboard-avatar-mini,.home-dashboard-icon-btn,.home-dashboard-status-pill{background:#0000;border:0;color:#3d4561}.home-dashboard-avatar-mini,.home-dashboard-status-pill{align-items:center;border-radius:8px;display:inline-flex;font-size:14px;font-weight:500;gap:8px;min-height:34px;padding:6px 10px}.home-dashboard-status-pill{padding:7px 4px}.home-dashboard-avatar-mini:hover,.home-dashboard-icon-btn:hover,.home-dashboard-status-pill:hover{background:#eef0f5}.home-dashboard-avatar-mini:focus,.home-dashboard-avatar-mini:focus-visible,.home-dashboard-icon-btn:focus,.home-dashboard-icon-btn:focus-visible,.home-dashboard-status-pill:focus,.home-dashboard-status-pill:focus-visible{background:#eef0f5;outline:none}.home-dashboard-avatar-mini{font-size:14px;font-weight:700}.home-dashboard-avatar-mini,.status-label{font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;letter-spacing:-.31px}.home-dashboard-avatar-mini .home-dashboard-icon,.home-dashboard-status-pill .home-dashboard-icon{height:14px;width:14px}.home-dashboard-dot{background:#8b91a3;border-radius:50%;height:8px;width:8px}.home-dashboard-dot.green{background:#1f7a4d}.home-dashboard-dot.blue{background:#2d6fe0}.home-dashboard-dot.gold{background:#b8860b}.home-dashboard-dot.purple{background:#7a4dd6}.home-dashboard-dot.grey{background:#8b91a3}.home-dashboard-icon-btn{border-radius:50%;display:inline-grid;height:34px;place-items:center;position:relative;width:34px}.home-dashboard-icon-btn.notification>span{background:#c0392b;border:2px solid #fff;border-radius:50%;height:8px;position:absolute;right:6px;top:6px;width:8px}.home-dashboard-menu{background:#fff;border:1px solid #e7e9ef;border-radius:12px;box-shadow:0 12px 34px #0d1b3e29;opacity:0;padding:6px;position:absolute;right:0;top:46px;transform:translateY(-6px);transition:opacity .16s ease,transform .16s ease,visibility .16s;visibility:hidden;width:236px;z-index:40}.home-dashboard-dropdown.open .home-dashboard-menu{opacity:1;transform:translateY(0);visibility:visible}.home-dashboard-menu-group{color:#8b91a3;font-size:10px;font-weight:700;letter-spacing:.07em;padding:9px 12px 5px;text-transform:uppercase}.home-dashboard-menu-item{align-items:center;background:#0000;border:0;border-radius:8px;color:#1a2138;display:flex;font-size:13px;font-weight:500;gap:10px;padding:9px 12px;text-align:left;width:100%}.home-dashboard-menu-item.active,.home-dashboard-menu-item:hover{background:#eef1fb;color:#0a2472}.home-dashboard-notification-panel{overflow:hidden;padding:0;width:380px}.home-dashboard-notification-head{border-bottom:1px solid #e7e9ef;padding:14px 16px}.home-dashboard-notification-head span,.home-dashboard-notification-head strong{display:block}.home-dashboard-notification-head strong{font-size:14px}.home-dashboard-notification-head span{color:#6b7280;font-size:11px;margin-top:2px}.home-dashboard-notification-row{grid-gap:11px;background:#fff;border:0;display:grid;gap:11px;grid-template-columns:auto minmax(0,1fr);padding:12px;text-align:left;width:100%}.home-dashboard-notification-row:hover{background:#f5f6fa}.home-dashboard-notification-row em,.home-dashboard-notification-row strong{display:block}.home-dashboard-notification-row strong{color:#1a2138;font-size:13px}.home-dashboard-notification-row em{color:#6b7280;font-size:12px;font-style:normal}.home-dashboard-menu-line{border-bottom:1px solid #eef0f5;margin-top:10px;width:100%}.home-dashboard-avatar-menu{width:250px}.home-dashboard-avatar-user{align-items:center;border-bottom:1px solid #eef0f5;display:flex;gap:10px;margin-bottom:8px;padding:8px 10px 12px}.home-dashboard-avatar-user>span{background:#0a2472;border-radius:50%;color:#fff;display:grid;font-weight:700;height:36px;place-items:center;width:36px}.home-dashboard-avatar-user em,.home-dashboard-avatar-user strong{display:block}.home-dashboard-avatar-user strong{font-size:13px}.home-dashboard-avatar-user em{color:#6b7280;font-size:11px;font-style:normal}.amenu-item{align-items:center;background:#0000;border:none;border-radius:8px;color:#1a2138;color:var(--ink);cursor:pointer;display:flex;font-size:13px;font-weight:500;gap:10px;padding:9px 10px;text-align:left;width:100%}.amenu-item:hover{background:#f5f6fa}.amenu-item svg{color:#3d4561;color:var(--ink-2);flex:none}.home-dashboard-hero{align-items:center;background:linear-gradient(135deg,#0a2472,#071a54);border-radius:16px;box-shadow:0 8px 30px #0a24722e;color:#fff;display:flex;gap:24px;padding:30px 34px}.home-dashboard-hero-main{flex:1 1;min-width:0}.home-dashboard-hero-date{align-items:center;display:flex;font-size:11px;font-weight:600;gap:8px;letter-spacing:.12em;margin-bottom:8px;opacity:.78;text-transform:uppercase}.home-dashboard-hero-date span{background:#8fb4ff;border-radius:50%;height:7px;width:7px}.home-dashboard-hero h1{font-size:30px;font-weight:700;letter-spacing:-.01em;margin:0 0 12px}.home-dashboard-hero p{font-size:15px;line-height:1.55;margin:0;max-width:620px;opacity:.9}.home-dashboard-hero-stats{display:flex;gap:14px}.home-dashboard-chips-row{align-items:flex-start;display:flex;flex-wrap:wrap;gap:12px;margin-top:14px}.home-dashboard-chips-row .home-dashboard-chips{flex:1 1;margin-top:0;min-width:0}.home-dashboard-chips{display:flex;flex-wrap:wrap;gap:10px;margin-top:14px}.chip,.chip-active{align-items:center;background:#fff;border:1px solid #e7e9ef;border-radius:20px;color:#3d4561;cursor:pointer;display:flex;font-size:12.5px;font-weight:500;gap:7px;padding:7px 14px}.chip:hover{background:#fafbfc;border-color:#c8cdda}.chip svg{color:#1a3fb8;height:13px;width:13px}.chip-active{background:#0a2472;border-color:#0a2472;color:#fff}.chip-active svg{color:#fff;height:13px;width:13px}.ai-answer{background:#f6f9fd;border:1px solid #dde6f6;border-radius:12px;margin-top:14px;overflow:hidden;transition:max-height .3s ease,opacity .25s ease,padding .3s ease}.ai-answer,.ai-answer.show{max-height:640px;opacity:1;padding:16px 18px}.ai-answer .aa-head{align-items:center;display:flex;gap:8px;margin-bottom:10px}.ai-answer .aa-badge{align-items:center;color:#0a2472;color:var(--navy);display:inline-flex;font-size:10.5px;font-weight:700;gap:6px;letter-spacing:.06em;text-transform:uppercase}.ai-answer .aa-badge svg{height:14px;width:14px}.ai-answer .aa-q{color:#8b91a3;color:var(--muted-2);font-size:12.5px;font-weight:500;margin-left:auto}.ai-answer .aa-body{color:#3d4561;color:var(--ink-2);font-size:13.5px;line-height:1.62}.ai-answer .aa-body p{margin:0}.ai-answer .aa-body b{color:#1a2138;color:var(--ink);font-weight:600}.ai-answer .aa-body ul{list-style:none;margin:8px 0 4px;padding-left:2px}.ai-answer .aa-body li{margin-bottom:6px;padding-left:18px;position:relative}.ai-answer .aa-body li:before{background:#0a2472;background:var(--navy);border-radius:50%;content:"";height:6px;left:2px;position:absolute;top:8px;width:6px}.ai-answer .aa-foot{align-items:center;color:#8b91a3;color:var(--muted-2);display:flex;font-size:11.5px;gap:6px;margin-top:11px}.ai-answer .aa-foot svg{height:12px;width:12px}.ai-answer-hidden{background:#f6f9fd;border:1px solid #dde6f6;border-radius:12px;margin-top:14px;max-height:0;opacity:0;overflow:hidden;padding:0;transition:max-height .3s ease,opacity .25s ease,padding .3s ease}.aa-foot-line{line-height:16px}.ai-feedback{align-items:center;display:inline-flex;gap:6px;margin-left:auto}.ai-fb-btn{background:#fff;background:var(--white);border:1px solid #e7e9ef;border:1px solid var(--line);border-radius:8px;color:#3d4561;color:var(--ink-2);cursor:pointer;display:inline-grid;height:28px;place-items:center;transition:background .15s ease,border-color .15s ease,color .15s ease,transform .12s ease;width:28px}.ai-fb-btn:hover{background:#eef1fb;border-color:#c8cdda;color:#0a2472;color:var(--navy);transform:translateY(-1px)}.ai-fb-btn.active{background:#0a2472;background:var(--navy);border-color:#0a2472;border-color:var(--navy);color:#fff}.ai-fb-btn svg{height:14px;width:14px}.d-ai .ai-feedback{margin-left:0;margin-top:12px}.ai-history-btn{align-items:center;background:#fff;border:1px solid #e7e9ef;border-radius:20px;color:#0a2472;cursor:pointer;display:inline-flex;flex:none;font-size:12.5px;font-weight:600;gap:7px;padding:7px 14px;white-space:nowrap}.ai-history-btn:hover{background:#fafbfc;border-color:#c8cdda}.ai-history-btn svg{height:14px;width:14px}.hist-count{align-items:center;background:#0a2472;border-radius:10px;color:#fff;display:inline-flex;font-size:11px;font-weight:700;height:18px;justify-content:center;margin-left:2px;min-width:18px;padding:0 5px}.home-dashboard-ai-history-modal{background:#fff;border-radius:16px;box-shadow:0 24px 60px #0d1b3e40;display:flex;flex-direction:column;left:50%;max-height:min(82vh,820px);overflow:hidden;position:fixed;top:50%;transform:translate(-50%,-50%);width:min(880px,calc(100vw - 32px));z-index:130}.home-dashboard-ai-history-head{align-items:flex-start;border-bottom:1px solid #e7e9ef;display:flex;gap:12px;padding:20px 26px}.home-dashboard-ai-history-icon{background:#eef1fb;border-radius:11px;color:#0a2472;display:grid;flex:none;height:40px;place-items:center;width:40px}.home-dashboard-ai-history-head h3{color:#1a2138;font-size:18px;font-weight:700;margin:0}.home-dashboard-ai-history-head p{color:#6b7280;font-size:12.5px;margin:2px 0 0}.home-dashboard-ai-history-close{background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#3d4561;display:grid;height:34px;margin-left:auto;place-items:center;width:34px}.home-dashboard-ai-history-close:hover{background:#f5f6fa}.home-dashboard-ai-history-search{align-items:center;border-bottom:1px solid #eef0f5;display:flex;gap:12px;padding:14px 26px}.home-dashboard-ai-history-search>.home-dashboard-icon{color:#8b91a3}.home-dashboard-ai-history-search input{border:1px solid #e7e9ef;border-radius:12px;color:#1a2138;font-size:13px;height:40px;outline:none;padding:0 14px;width:100%}.home-dashboard-ai-history-body{background:#fafbfc;display:flex;flex:1 1;flex-direction:column;gap:12px;overflow-y:auto;padding:18px 26px}.home-dashboard-ai-history-card{background:#fff;border:1px solid #e7e9ef;border-radius:12px;padding:18px 18px 16px}.home-dashboard-ai-history-card-top{align-items:center;display:flex;gap:12px;margin-bottom:10px}.home-dashboard-ai-history-card-top span{color:#8b91a3;font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase}.home-dashboard-ai-history-card-top button{align-items:center;background:#0000;border:0;color:#1a3fb8;display:inline-flex;font-size:12.5px;font-weight:700;gap:4px;margin-left:auto}.home-dashboard-ai-history-card-top button .home-dashboard-icon{height:13px;width:13px}.home-dashboard-ai-history-card h4{color:#1a2138;font-size:15px;font-weight:700;margin:0 0 10px}.home-dashboard-ai-history-answer{color:#3d4561;font-size:13.5px;line-height:1.6}.home-dashboard-ai-history-answer p{margin:0 0 8px}.home-dashboard-ai-history-answer ul{margin:0;padding-left:18px}.home-dashboard-ai-history-answer li{margin-bottom:5px}.home-dashboard-ai-history-feedback{display:flex;gap:7px;margin-top:10px}.home-dashboard-ai-history-feedback button{background:#fff;border:1px solid #e7e9ef;border-radius:8px;color:#3d4561;display:grid;height:28px;place-items:center;width:28px}.home-dashboard-ai-history-feedback button:hover{background:#eef1fb;color:#0a2472}.home-dashboard-ai-history-feedback .home-dashboard-icon{height:14px;width:14px}.home-dashboard-ai-history-empty{grid-gap:10px;color:#8b91a3;display:grid;gap:10px;padding:52px 20px;place-items:center;text-align:center}.home-dashboard-ai-history-empty .home-dashboard-icon{color:#c4c9d6;height:42px;width:42px}.home-dashboard-ai-history-empty p{font-size:13px;margin:0}.home-dashboard-ai-history-foot{align-items:center;background:#fff;border-top:1px solid #e7e9ef;display:flex;gap:16px;justify-content:space-between;padding:14px 26px}.home-dashboard-ai-history-foot span{color:#6b7280;font-size:12.5px}.home-dashboard-ai-history-foot button{background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#c0392b;font-size:13px;font-weight:700;padding:9px 16px}.home-dashboard-ai-history-foot button:hover:not(:disabled){background:#fbe7e4;border-color:#f3c9c4}.home-dashboard-ai-history-foot button:disabled{cursor:not-allowed;opacity:.55}.home-dashboard-modal-scrim{background:#0d1b3e80;border:0;inset:0;position:fixed;z-index:120}.home-dashboard-widget-modal{background:#fff;border-radius:16px;box-shadow:0 24px 60px #0d1b3e40;display:flex;flex-direction:column;left:50%;max-height:min(80vh,760px);overflow:hidden;position:fixed;top:50%;transform:translate(-50%,-50%);width:min(580px,calc(100vw - 32px));z-index:130}.home-dashboard-widget-modal-head{align-items:flex-start;border-bottom:1px solid #e7e9ef;display:flex;gap:12px;padding:20px 26px}.home-dashboard-widget-modal-icon,.home-dashboard-widget-setting-icon{background:#eef1fb;color:#0a2472;display:grid;flex:none;place-items:center}.home-dashboard-widget-modal-icon{border-radius:11px;height:40px;width:40px}.home-dashboard-widget-modal-head h3{color:#1a2138;font-size:18px;font-weight:700;margin:0}.home-dashboard-widget-modal-head p{color:#6b7280;font-size:12.5px;margin:2px 0 0}.home-dashboard-widget-modal-close{background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#3d4561;display:grid;height:34px;margin-left:auto;place-items:center;width:34px}.home-dashboard-widget-modal-close:hover{background:#f5f6fa}.home-dashboard-widget-modal-body{background:#fff;display:flex;flex:1 1;flex-direction:column;gap:10px;overflow-y:auto;padding:18px 26px}.home-dashboard-dept-select-row{align-items:center;background:#f8fafc;border:1px solid #e7e9ef;border-radius:10px;display:flex;gap:14px;justify-content:space-between;padding:14px}.home-dashboard-dept-select-row span{color:#1a2138;font-size:13.5px;font-weight:700}.home-dashboard-dept-select-row select{background:#fff;border:1px solid #d5dae6;border-radius:9px;color:#1a2138;font-size:13px;font-weight:600;min-width:160px;padding:9px 34px 9px 12px}.home-dashboard-dept-select-row select:focus,.home-dashboard-dept-select-row select:focus-visible{background:#fff;border-color:#d5dae6;color:#1a2138;outline:none}.home-dashboard-widget-setting-row{align-items:center;background:#fff;border:1px solid #e7e9ef;border-radius:10px;display:flex;gap:14px;padding:14px}.home-dashboard-widget-setting-icon{border-radius:9px;height:34px;width:34px}.home-dashboard-widget-setting-icon .home-dashboard-icon{height:17px;width:17px}.home-dashboard-widget-setting-copy{flex:1 1;min-width:0}.home-dashboard-widget-setting-copy em,.home-dashboard-widget-setting-copy strong{display:block}.home-dashboard-widget-setting-copy strong{color:#1a2138;font-size:13.5px;font-weight:700}.home-dashboard-widget-setting-copy em{color:#6b7280;font-size:12px;font-style:normal;margin-top:2px}.home-dashboard-widget-toggle{flex:none;height:24px;position:relative;width:42px}.home-dashboard-widget-toggle input{height:0;opacity:0;position:absolute;width:0}.home-dashboard-widget-toggle span{background:#c4c9d6;border-radius:24px;inset:0;position:absolute;transition:background .2s ease}.home-dashboard-widget-toggle span:before{background:#fff;border-radius:50%;box-shadow:0 1px 3px #0003;content:"";height:18px;left:3px;position:absolute;top:3px;transition:transform .2s ease;width:18px}.home-dashboard-widget-toggle input:checked+span{background:#1f7a4d}.home-dashboard-widget-toggle input:checked+span:before{transform:translateX(18px)}.home-dashboard-widget-modal-foot{align-items:center;background:#fff;border-top:1px solid #e7e9ef;display:flex;gap:16px;justify-content:space-between;padding:14px 26px}.home-dashboard-widget-modal-foot span{color:#6b7280;font-size:12.5px}.home-dashboard-widget-modal-foot button{background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#3d4561;font-size:13px;font-weight:600;margin-left:auto;padding:9px 16px}.home-dashboard-widget-modal-foot button:hover{background:#f5f6fa}.home-dashboard-widget-settings{display:flex;flex-direction:column;gap:8px}.home-dashboard-widget-settings>strong{font-size:13px;padding:4px 10px}.home-dashboard-widget-settings label{align-items:center;border-radius:8px;color:#3d4561;display:flex;font-size:13px;gap:12px;justify-content:space-between;padding:8px 10px}.home-dashboard-widget-settings label:hover{background:#f5f6fa}.home-dashboard-widget-settings button{background:#fff;border:1px solid #e7e9ef;border-radius:8px;color:#3d4561;font-size:13px;font-weight:600;margin:4px 10px 6px;padding:8px 12px}.home-dashboard-wrap{box-sizing:border-box;padding:22px 28px 60px;width:100%}.home-dashboard-alert-row-icon{font-size:12px;font-weight:700}.home-dashboard-stat{background:#ffffff14;border:1px solid #ffffff24;border-radius:12px;min-width:96px;padding:16px 20px;text-align:center}.home-dashboard-stat span,.home-dashboard-stat strong{display:block}.home-dashboard-stat strong{font-size:24px;line-height:1}.home-dashboard-stat span{font-size:11px;margin-top:6px;opacity:.78}.home-dashboard-ask{background:#fff;border:1px solid #e7e9ef;border-radius:16px;box-shadow:0 1px 2px #141e3c08;margin-top:14px;padding:16px}.home-dashboard-ask-row{align-items:center;background:#fafbfc;border:1px solid #e7e9ef;border-radius:12px;display:flex;gap:14px;padding:12px 16px}.home-dashboard-ask-row .home-dashboard-icon{color:#1f7a4d}.home-dashboard-ask-row .star{color:#1f7a4d;flex:none}.home-dashboard-ask-row input{background:#0000;border:none;color:#1a2138;flex:1 1;font-size:14px;outline:none}.home-dashboard-ask-row button{background:#0a2472;border:0;border-radius:8px;color:#fff;font-size:13px;font-weight:600;padding:9px 22px}.home-dashboard-chip-row{display:flex;flex-wrap:wrap;gap:10px;margin-top:14px}.home-dashboard-card-action,.home-dashboard-chip-row button{align-items:center;background:#fff;border:1px solid #e7e9ef;border-radius:20px;color:#2d4bb3;display:inline-flex;font-size:12px;font-weight:600;gap:7px;justify-content:center;padding:8px 18px}.home-dashboard-chip-row button:not(.history){color:#3d4561}.home-dashboard-chip-row button.active{background:#0a2472;border-color:#0a2472;color:#fff}.home-dashboard-chip-row button.history{margin-left:auto}.home-dashboard-chip-row button span{background:#0a2472;border-radius:10px;color:#fff;display:inline-grid;font-size:11px;height:18px;min-width:18px;place-items:center}.home-dashboard-grid{grid-gap:18px;align-items:stretch;display:grid;gap:18px;grid-template-columns:repeat(auto-fit,minmax(340px,1fr));margin-top:18px}.home-dashboard-card{background:#fbfbfc;border:1px solid #e7e9ef;border-radius:16px;display:flex;flex-direction:column;min-height:260px;padding:18px 18px 14px}.home-dashboard-card-head{align-items:center;display:flex;gap:9px;margin-bottom:16px}.home-dashboard-card-head h2{align-items:center;color:#1a2138;display:flex;font-size:15px;font-weight:700;gap:9px;margin:0}.home-dashboard-card-head h2 .home-dashboard-icon{color:#0a2472;height:17px;width:17px}.home-dashboard-badge{background:#f6e9c4;border-radius:6px;color:#b8860b;font-size:10px;font-weight:700;letter-spacing:.05em;margin-left:auto;padding:3px 9px;text-transform:uppercase}.home-dashboard-alert-row,.home-dashboard-priority-item,.home-dashboard-promise-row,.home-dashboard-schedule-item,.home-dashboard-update-card{background:#0000;border:0;font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;text-align:left;width:100%}.home-dashboard-priority-item{align-items:flex-start;background:#fff;border:1px solid #e7e9ef;border-radius:11px;display:flex;gap:10px;line-height:19.6px;margin-bottom:11px;padding:13px 14px}.home-dashboard-priority-item.urgent{background:#fbe7e4;border-color:#f3c9c4}.home-dashboard-priority-item span{flex:1 1;min-width:0}.home-dashboard-priority-item em,.home-dashboard-priority-item strong{display:block}.home-dashboard-priority-item strong{color:#1a2138;font-size:13.5px}.home-dashboard-priority-item em{color:#6b7280;font-size:12px;font-style:normal;line-height:17.4px;margin-top:3px}.home-dashboard-priority-item b{background:#c0392b;border-radius:6px;color:#fff;font-size:10px;letter-spacing:.04em;line-height:14.5px;padding:4px 9px;text-transform:uppercase;white-space:nowrap}.home-dashboard-priority-item i{color:#c0392b;font-size:14px;font-style:normal}.home-dashboard-priority-item>.home-dashboard-icon{align-self:center;color:#8b91a3;height:16px;width:16px}.home-dashboard-promise-row{border-bottom:1px solid #eef0f5;display:flex;gap:16px;justify-content:space-between;padding:13px 0}.home-dashboard-promise-row strong{color:#1a2138;font-size:14px;font-weight:600;line-height:1.45}.home-dashboard-promise-row span{color:#6b7280;font-size:12.5px;margin-top:3px;text-align:right}.home-dashboard-shift{background:#0d1b3e;border-radius:11px;color:#fff;display:flex;gap:16px;justify-content:space-between;margin-bottom:14px;padding:14px 16px}.home-dashboard-shift span,.home-dashboard-shift strong{display:block}.home-dashboard-shift span{font-size:10px;letter-spacing:.08em;margin-bottom:6px;opacity:.7;text-transform:uppercase}.home-dashboard-shift strong{font-size:15px;margin-bottom:0}.home-dashboard-shift div:last-child{text-align:right}.home-dashboard-shift div:last-child .home-dashboard-shift-time{font-size:12.5px;letter-spacing:normal;margin-bottom:0;margin-top:9px;opacity:.85}.home-dashboard-schedule-item{grid-gap:3px 16px;border-bottom:1px solid #eef0f5;display:grid;gap:3px 16px;grid-template-columns:1fr auto;padding:11px 0}.home-dashboard-schedule-item span{color:#8b91a3;font-size:11px;font-weight:600;grid-column:1/-1;margin-bottom:3.5px;margin-top:1px}.home-dashboard-schedule-item strong{color:#1a2138;font-size:13.5px;font-weight:600;letter-spacing:normal;margin-bottom:2px}.home-dashboard-schedule-item em{color:#1a3fb8;font-size:9.5px;font-style:normal;font-weight:700;letter-spacing:.475px;margin-top:3px;text-transform:uppercase}.home-dashboard-task-meta{color:#8b91a3;font-size:11px;font-weight:700;letter-spacing:.05em;margin:0 0 14px;text-transform:uppercase}.home-dashboard-task{grid-gap:11px;border-bottom:1px solid #eef0f5;display:grid;gap:11px;grid-template-columns:auto minmax(0,1fr) auto;letter-spacing:.01em;line-height:1.45;padding:11px 0}.home-dashboard-checkbox{background:#fff;border:1.6px solid #c4c9d6;border-radius:6px;color:#fff;display:grid;font-size:13px;font-weight:700;height:20px;margin-top:.9px;place-items:center;width:20px}.home-dashboard-task.done .home-dashboard-checkbox{background:#1f7a4d;border-color:#1f7a4d}.home-dashboard-task>button:not(.home-dashboard-checkbox){background:#0000;border:0;text-align:left}.home-dashboard-task span,.home-dashboard-task strong{display:block}.home-dashboard-task strong{color:#1a2138;font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:14px;font-weight:700;letter-spacing:-.31px;line-height:19.2px;margin-top:1.5px}.home-dashboard-task.done strong{color:#8b91a3;text-decoration:line-through}.home-dashboard-task span{color:#6b7280;font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:14px;font-weight:400;letter-spacing:-.31px;line-height:19.2px;margin-bottom:-2px;margin-top:2px}.home-dashboard-task em{font-size:10px;font-style:normal;font-weight:700}.home-dashboard-task em.high{color:#c0392b}.home-dashboard-task em.med{color:#b8860b}.home-dashboard-task em.low{color:#8b91a3}.home-dashboard-alert-row,.home-dashboard-update-card{grid-gap:11px;background:#fff;border:1px solid #e7e9ef;border-radius:11px;display:grid;gap:11px;grid-template-columns:auto minmax(0,1fr);margin-bottom:11px;padding:13px 14px}.home-dashboard-alert-icon,.home-dashboard-alert-row>span:first-child,.home-dashboard-update-card>span:first-child{background:#eef0f6;border-radius:8px;color:#3d4561;display:grid;height:30px;place-items:center;width:30px}.home-dashboard-update-card>span>svg{height:16px;width:16px}.home-dashboard-alert-row>span:first-child{height:24px;width:24px}.home-dashboard-alert-row>span.warn{background:#f6e9c4;color:#b8860b}.home-dashboard-alert-row>span.info{background:#e7ecfb;color:#1a3fb8}.home-dashboard-alert-row em,.home-dashboard-alert-row strong,.home-dashboard-update-card em,.home-dashboard-update-card strong{display:block}.home-dashboard-alert-row strong,.home-dashboard-update-card strong{color:#1a2138;font-size:13.5px;margin-bottom:5px;margin-top:1px}.home-dashboard-alert-row em,.home-dashboard-update-card em{color:#6b7280;font-size:12px;font-style:normal;line-height:1.45}.home-dashboard-alert-widget{background:#fff9f9;border-color:#fde2dc}.home-dashboard-card-action{align-self:center;margin-top:auto}.home-dashboard-card-action svg{height:14px;width:14px}.card-foot{display:flex;justify-content:center;margin-top:auto;padding-top:14px}.card-foot button{font-size:12.5px}.home-dashboard-scrim{background:#0d1b3e6b;border:0;inset:0;position:fixed;z-index:80}.home-dashboard-drawer{background:#fff;box-shadow:-18px 0 50px #0d1b3e33;display:flex;flex-direction:column;height:100vh;position:fixed;right:0;top:0;width:min(480px,92vw);z-index:90}.home-dashboard-drawer header{align-items:flex-start;border-bottom:1px solid #e7e9ef;display:flex;gap:12px;padding:22px 24px 18px}.home-dashboard-drawer header>span{background:#eef1fb;border-radius:11px;color:#0a2472;display:grid;height:40px;place-items:center;width:40px}.home-dashboard-drawer h3{font-size:18px;margin:0}.home-dashboard-drawer header p{color:#6b7280;font-size:12px;margin:2px 0 0}.home-dashboard-drawer header button{background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#3d4561;font-size:22px;height:34px;line-height:1;margin-left:auto;width:34px}.home-dashboard-drawer-body{flex:1 1;overflow-y:auto;padding:20px 24px 32px}.home-dashboard-ai-note{background:#f3f6fc;border:1px solid #dde6f6;border-left:3px solid #0a2472;border-radius:10px;padding:14px 16px}.home-dashboard-ai-note strong{align-items:center;color:#0a2472;display:flex;font-size:11px;gap:7px;letter-spacing:.06em;text-transform:uppercase}.home-dashboard-ai-note p{color:#3d4561;font-size:13px;line-height:1.6;margin:8px 0 0}.home-dashboard-drawer-actions{display:flex;gap:10px;margin-top:18px}.home-dashboard-drawer-actions button{background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#3d4561;flex:1 1;font-size:13px;font-weight:600;padding:11px 16px}.home-dashboard-drawer-actions button:first-child{background:#0a2472;border-color:#0a2472;color:#fff}@media (max-width:900px){.home-dashboard-topnav{flex-wrap:wrap;gap:12px;height:auto;padding:14px 18px}.home-dashboard-nav-links{margin-left:0;order:3;overflow-x:auto;width:100%}.home-dashboard-nav-links a{height:38px}.home-dashboard-wrap{padding:18px 14px 44px}.home-dashboard-hero{align-items:flex-start;flex-direction:column}.home-dashboard-hero-stats{flex-wrap:wrap;width:100%}.home-dashboard-stat{flex:1 1}.home-dashboard-chip-row button.history{margin-left:0}}@media (max-width:620px){.home-dashboard-nav-right{gap:8px;justify-content:space-between;width:100%}.home-dashboard-ask-row,.home-dashboard-schedule-item,.home-dashboard-task{grid-template-columns:1fr}.home-dashboard-ask-row{display:grid}.home-dashboard-ask-row button{width:100%}.home-dashboard-hero-stats,.home-dashboard-promise-row,.home-dashboard-shift{flex-direction:column}.home-dashboard-promise-row span,.home-dashboard-shift div:last-child{text-align:left}.home-dashboard-widget-modal-body,.home-dashboard-widget-modal-foot,.home-dashboard-widget-modal-head{padding-left:16px;padding-right:16px}.home-dashboard-widget-modal-foot{align-items:stretch;flex-direction:column}.home-dashboard-widget-modal-foot button{width:100%}}.astra-poc-actions{display:flex;justify-content:flex-end;margin-top:24px}.astra-poc-link{align-items:center;background:#002677;border-radius:999px;color:#fff;display:inline-flex;font-size:13px;font-weight:700;gap:6px;padding:10px 24px;text-decoration:none;white-space:nowrap}.astra-poc-link:hover{background:#071a54}.home-dashboard-ql-btn{background:#fff;border:2px solid #002677;border-radius:999px;color:#002677;cursor:pointer;font-size:13px;font-weight:700;padding:5px 14px;white-space:nowrap}.home-dashboard-ql-sidebar{background:#fff;border-left:1px solid #e4e7eb;box-shadow:-4px 0 16px #0000001a;display:flex;flex-direction:column;height:100vh;position:fixed;right:0;top:0;width:220px;z-index:300}.home-dashboard-ql-header{align-items:center;border-bottom:1px solid #e4e7eb;display:flex;justify-content:space-between;padding:16px 20px}.home-dashboard-ql-title{font-size:14px;font-weight:700}.home-dashboard-ql-close{background:none;border:none;color:#6b7280;cursor:pointer;font-size:18px}.home-dashboard-ql-body{display:flex;flex-direction:column;gap:10px;padding:16px}.home-dashboard-ql-item{background:#fff;border:2px solid #002677;border-radius:999px;color:#002677;cursor:pointer;font-size:13px;font-weight:700;padding:9px 14px;text-align:center;width:100%}.home-dashboard-ql-item:hover{background:#eef3ff}.home-dashboard-widget-toggle,.home-dashboard-widget-toggle span{cursor:pointer}.admin-panel{background:#f1f2f5;color:#1a2138;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:14px;line-height:1.45;min-height:100vh}.admin-panel *{box-sizing:border-box}.admin-topnav{align-items:center;background:#fff;border-bottom:1px solid #e7e9ef;display:flex;gap:0;height:58px;padding:0 28px}.admin-brand{color:#0d1b3e;font-size:13px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;white-space:nowrap}.admin-brand span{font-weight:400}.admin-back-btn{align-items:center;background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#3d4561;cursor:pointer;display:inline-flex;font-size:13px;font-weight:600;gap:7px;margin-left:28px;padding:7px 14px}.admin-back-btn:hover{background:#f5f6fa}.admin-nav-title{color:#0a2472;font-size:15px;font-weight:700;margin-left:18px}.admin-agent-info{align-items:center;display:flex;gap:10px;margin-left:auto}.admin-avatar{background:#0a2472;border-radius:50%;color:#fff;display:grid;font-size:12px;font-weight:700;height:34px;place-items:center;width:34px}.admin-agent-name{color:#1a2138;font-size:13px;font-weight:600}.admin-wrap{box-sizing:border-box;padding:28px 28px 60px;width:100%}.admin-hero{align-items:center;background:linear-gradient(135deg,#0a2472,#071a54);border-radius:16px;box-shadow:0 8px 30px #0a24722e;color:#fff;display:flex;gap:20px;justify-content:space-between;margin-bottom:24px;padding:26px 32px}.admin-hero-text h1{font-size:26px;font-weight:700;margin:0 0 6px}.admin-hero-text p{font-size:13.5px;margin:0;opacity:.85}.admin-hero-badge{align-items:center;background:#ffffff1f;border-radius:10px;display:inline-flex;font-size:12px;font-weight:700;gap:8px;letter-spacing:.06em;padding:10px 18px;text-transform:uppercase;white-space:nowrap}.admin-card{background:#fbfbfc;border:1px solid #e7e9ef;border-radius:16px;margin-bottom:20px;overflow:hidden}.admin-card-head{align-items:center;background:#fff;border-bottom:1px solid #e7e9ef;display:flex;gap:12px;padding:18px 22px}.admin-card-head h2{color:#1a2138;flex:1 1;font-size:15px;font-weight:700;margin:0}.admin-card-head p{color:#6b7280;font-size:12px;margin:0}.admin-card-icon{background:#eef1fb;border-radius:10px;color:#0a2472;display:grid;flex:none;height:36px;place-items:center;width:36px}.admin-card-icon svg{height:18px;width:18px}.admin-card-body{overflow-x:auto;padding:22px}.admin-active-summary{align-items:flex-start;display:flex;flex-wrap:wrap;gap:20px}.admin-active-meta{display:flex;flex-direction:column;gap:4px;min-width:180px}.admin-active-meta-label{color:#8b91a3;font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.admin-active-meta-value{color:#1a2138;font-size:14px;font-weight:600}.admin-version-badge{align-items:center;background:#eef1fb;border-radius:6px;color:#0a2472;display:inline-flex;font-size:12px;font-weight:700;padding:3px 10px}.admin-active-fields{flex:1 1;min-width:260px}.admin-field-chips{display:flex;flex-wrap:wrap;gap:7px;margin-top:6px}.admin-field-chip{align-items:center;background:#f1f2f5;border:1px solid #e7e9ef;border-radius:6px;color:#3d4561;display:inline-flex;font-size:12px;font-weight:500;gap:5px;padding:4px 10px}.admin-field-chip.pii{background:#fff8ed;border-color:#ffd484;color:#b8860b}.admin-field-chip.pii:after{background:#ffd484;border-radius:4px;color:#7a5500;content:"PII";font-size:9px;font-weight:700;letter-spacing:.05em;padding:1px 5px}.admin-no-config{color:#8b91a3;font-size:13.5px;padding:28px;text-align:center}.admin-form-section{margin-bottom:22px}.admin-form-section-title{color:#8b91a3;font-size:11px;font-weight:700;letter-spacing:.08em;margin:0 0 12px;text-transform:uppercase}.admin-ops-row{display:flex;flex-wrap:wrap;gap:10px}.admin-op-chip{align-items:center;background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#3d4561;cursor:pointer;display:inline-flex;font-size:13px;font-weight:500;gap:8px;padding:8px 14px;transition:border-color .15s,background .15s;-webkit-user-select:none;user-select:none}.admin-op-chip:hover{background:#fafbfc;border-color:#c8cdda}.admin-op-chip.selected{background:#eef1fb;border-color:#0a2472;color:#0a2472}.admin-op-chip input{accent-color:#0a2472;cursor:pointer;height:15px;width:15px}.admin-fields-table{border:1px solid #e7e9ef;border-collapse:collapse;border-radius:10px;overflow:hidden;width:100%}.admin-fields-table th{background:#f5f6fa;border-bottom:1px solid #e7e9ef;color:#6b7280;font-size:11px;font-weight:700;letter-spacing:.06em;padding:10px 14px;text-align:left;text-transform:uppercase}.admin-fields-table th:not(:first-child){text-align:center;width:90px}.admin-fields-table td{border-bottom:1px solid #eef0f5;color:#1a2138;font-size:13px;padding:10px 14px}.admin-fields-table tr:last-child td{border-bottom:none}.admin-fields-table tr:hover td{background:#fafbfc}.admin-fields-table td:not(:first-child){text-align:center}.admin-fields-table input[type=checkbox]{accent-color:#0a2472;cursor:pointer;height:16px;width:16px}.admin-pii-check input[type=checkbox]{accent-color:#b8860b}.admin-pii-lock{align-items:center;background:#fff8ed;border:1px solid #ffd484;border-radius:5px;color:#b8860b;display:inline-flex;font-size:10px;font-weight:700;gap:4px;padding:2px 7px}.admin-group-row td{background:#f9fafb;border-bottom:1px solid #eef0f5;color:#8b91a3;font-size:10px;font-weight:700;letter-spacing:.08em;padding:8px 14px 4px;text-transform:uppercase}.admin-reason-input{background:#fff;border:1px solid #e7e9ef;border-radius:10px;color:#1a2138;font-family:inherit;font-size:13.5px;min-height:72px;outline:none;padding:11px 14px;resize:vertical;width:100%}.admin-reason-input:focus{border-color:#0a2472;box-shadow:0 0 0 3px #0a247214}.admin-save-btn{align-items:center;background:#0a2472;border:0;border-radius:10px;color:#fff;cursor:pointer;display:inline-flex;font-size:14px;font-weight:700;gap:8px;padding:11px 24px;transition:background .15s}.admin-save-btn:hover:not(:disabled){background:#071a54}.admin-save-btn:disabled{cursor:not-allowed;opacity:.55}.admin-form-footer{align-items:center;border-top:1px solid #e7e9ef;display:flex;gap:16px;justify-content:space-between;margin-top:20px;padding-top:18px}.admin-form-footer-hint{color:#8b91a3;font-size:12px}.admin-versions-table{border:1px solid #e7e9ef;border-collapse:collapse;border-radius:10px;overflow:hidden;width:100%}.admin-versions-table th{background:#f5f6fa;border-bottom:1px solid #e7e9ef;color:#6b7280;font-size:11px;font-weight:700;letter-spacing:.06em;padding:10px 14px;text-align:left;text-transform:uppercase}.admin-versions-table td{border-bottom:1px solid #eef0f5;color:#1a2138;font-size:13px;padding:12px 14px;vertical-align:top}.admin-versions-table tr:last-child td{border-bottom:none}.admin-versions-table tr:hover td{background:#fafbfc}.admin-active-row td{background:#f0f4ff!important}.admin-active-indicator{align-items:center;background:#1f7a4d;border-radius:6px;color:#fff;display:inline-flex;font-size:10px;font-weight:700;gap:5px;letter-spacing:.05em;padding:3px 9px;text-transform:uppercase}.admin-make-active-btn{background:#fff;border:1px solid #0a2472;border-radius:7px;color:#0a2472;cursor:pointer;font-size:12px;font-weight:700;padding:6px 14px;white-space:nowrap}.admin-make-active-btn:hover{background:#eef1fb}.admin-make-active-btn:disabled{cursor:not-allowed;opacity:.45}.admin-reason-text{color:#6b7280;font-size:12px;font-style:italic;max-width:260px}.admin-modal-scrim{background:#0d1b3e80;border:0;inset:0;position:fixed;z-index:120}.admin-modal{background:#fff;border-radius:16px;box-shadow:0 24px 60px #0d1b3e40;left:50%;overflow:hidden;position:fixed;top:50%;transform:translate(-50%,-50%);width:min(480px,calc(100vw - 32px));z-index:130}.admin-modal-head{align-items:center;border-bottom:1px solid #e7e9ef;display:flex;gap:12px;padding:20px 24px}.admin-modal-head h3{color:#1a2138;flex:1 1;font-size:17px;font-weight:700;margin:0}.admin-modal-close{background:#fff;border:1px solid #e7e9ef;border-radius:8px;color:#3d4561;cursor:pointer;display:grid;font-size:18px;height:32px;place-items:center;width:32px}.admin-modal-close:hover{background:#f5f6fa}.admin-modal-body{padding:20px 24px}.admin-modal-body p{color:#3d4561;font-size:13.5px;line-height:1.55;margin:0 0 14px}.admin-modal-foot{align-items:center;border-top:1px solid #e7e9ef;display:flex;gap:10px;justify-content:flex-end;padding:14px 24px}.admin-modal-cancel{background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#3d4561;cursor:pointer;font-size:13px;font-weight:600;padding:9px 18px}.admin-modal-cancel:hover{background:#f5f6fa}.admin-modal-confirm{background:#0a2472;border:0;border-radius:9px;color:#fff;cursor:pointer;font-size:13px;font-weight:700;padding:9px 18px}.admin-modal-confirm:hover:not(:disabled){background:#071a54}.admin-modal-confirm:disabled{cursor:not-allowed;opacity:.55}.admin-toast{background:#1a2138;border-radius:10px;bottom:28px;box-shadow:0 8px 24px #0d1b3e38;color:#fff;font-size:13.5px;font-weight:600;left:50%;padding:12px 22px;pointer-events:none;position:fixed;transform:translateX(-50%);z-index:200}.admin-toast.success{background:#1f7a4d}.admin-toast.error{background:#c0392b}.admin-loading{color:#8b91a3;font-size:13.5px;padding:40px;text-align:center}.admin-divider{background:#e7e9ef;height:1px;margin:20px 0}.admin-main-tabs{background:#fff;border-bottom:2px solid #e7e9ef;display:flex;gap:0;padding:0 28px}.admin-main-tab{background:none;border:none;border-bottom:3px solid #0000;color:#6b7280;cursor:pointer;font-size:13.5px;font-weight:600;margin-bottom:-2px;padding:14px 22px;transition:color .15s,border-color .15s}.admin-main-tab:hover{color:#0a2472}.admin-main-tab.active{border-bottom-color:#0a2472;color:#0a2472}.admin-records-tabs{border-bottom:1px solid #e7e9ef;display:flex;gap:0;margin-bottom:20px}.admin-records-tab{background:none;border:none;border-bottom:2px solid #0000;color:#6b7280;cursor:pointer;font-size:13px;font-weight:600;margin-bottom:-1px;padding:10px 20px;transition:color .15s,border-color .15s}.admin-records-tab:hover{color:#0a2472}.admin-records-tab.active{border-bottom-color:#0a2472;color:#0a2472}.admin-records-viewer{background:#fff;border:1px solid #e7e9ef;border-radius:16px;overflow:hidden}.admin-records-header{align-items:center;border-bottom:1px solid #e7e9ef;display:flex;gap:16px;padding:16px 22px}.admin-records-header h3{color:#1a2138;font-size:16px;font-weight:700;margin:0}.admin-records-count{background:#eef1fb;border-radius:10px;color:#0a2472;font-size:12px;font-weight:700;padding:3px 10px}.admin-records-refresh{background:#0a2472;border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:12px;font-weight:700;margin-left:auto;padding:7px 14px}.admin-records-refresh:hover{background:#071a54}.admin-records-filter{align-items:center;background:#fafbfc;border-bottom:1px solid #eef0f5;display:flex;gap:10px;padding:12px 22px}.admin-records-search{border:1px solid #e7e9ef;border-radius:8px;flex:1 1;font-size:13px;max-width:400px;outline:none;padding:8px 12px}.admin-records-search:focus{border-color:#0a2472;box-shadow:0 0 0 2px #0a247214}.admin-records-clear{background:#fff;border:1px solid #e7e9ef;border-radius:6px;color:#555;cursor:pointer;font-size:12px;padding:6px 12px}.admin-records-center{color:#8b91a3;font-size:13.5px;padding:40px;text-align:center}.admin-records-table-wrap{overflow-x:auto}.admin-records-table{border-collapse:collapse;width:100%}.admin-records-table th{background:#f5f6fa;border-bottom:1px solid #e7e9ef;color:#6b7280;font-size:11px;font-weight:700;letter-spacing:.06em;padding:10px 14px;text-align:left;text-transform:uppercase;white-space:nowrap}.admin-records-table td{border-bottom:1px solid #eef0f5;color:#1a2138;cursor:pointer;font-size:13px;max-width:200px;overflow:hidden;padding:10px 14px;text-overflow:ellipsis;white-space:nowrap}.admin-records-table tr:hover td{background:#fafbfc}.admin-records-table tr.selected td{background:#eef1fb}.admin-records-table tr.admin-records-detail-row:hover td{background:#0000}.admin-records-table tr.admin-records-detail-row td{border-bottom:1px solid #e7e9ef;cursor:default;padding:0}.admin-records-status-badge{background:#e3f2fd;border-radius:8px;color:#1565c0;display:inline-block;font-size:11px;font-weight:700;padding:2px 10px}.admin-records-detail-panel{background:#fff;border-top:2px solid #0a2472}.admin-records-detail-tabs{background:#f5f6fa;border-bottom:1px solid #e7e9ef;display:flex}.admin-records-detail-tabs span{border-bottom:2px solid #0000;color:#6b7280;cursor:pointer;font-size:13px;font-weight:600;margin-bottom:-1px;padding:11px 20px}.admin-records-detail-tabs span.active{background:#fff;border-bottom-color:#0a2472;color:#0a2472}.admin-records-detail-grid{grid-gap:14px;display:grid;gap:14px;grid-template-columns:repeat(3,1fr);padding:20px 22px}.admin-records-detail-field{display:flex;flex-direction:column;gap:3px}.admin-records-detail-label{color:#8b91a3;font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.admin-records-detail-value{color:#1a2138;font-size:13px;word-break:break-word}.admin-records-history{padding:16px 22px}.admin-records-history-list{display:flex;flex-direction:column;gap:12px}.admin-records-history-entry{border:1px solid #e7e9ef;border-radius:8px;overflow:hidden}.admin-records-history-header{align-items:center;background:#fafbfc;border-bottom:1px solid #eef0f5;display:flex;gap:12px;padding:10px 14px}.admin-records-history-badge{border-radius:8px;font-size:11px;font-weight:700;padding:2px 10px}.admin-records-history-meta{color:#6b7280;font-size:12px}.admin-records-history-changes{display:flex;flex-direction:column;gap:6px;padding:10px 14px}.admin-records-history-change-row{align-items:center;display:flex;font-size:12px;gap:8px}.admin-records-history-change-row .field-name{color:#1a2138;font-weight:700;min-width:120px}.admin-records-history-change-row .old-value{background:#ffebee;border-radius:4px;color:#c62828;padding:1px 6px}.admin-records-history-change-row .arrow{color:#999;font-size:11px}.admin-records-history-change-row .new-value{background:#e8f5e9;border-radius:4px;color:#2e7d32;padding:1px 6px}.admin-records-history-change-row .masked-badge{background:#fff3e0;border-radius:4px;color:#e65100;font-size:10px;font-weight:700;padding:1px 6px}.admin-user-mgmt{display:flex;flex-direction:column;gap:20px}.aum-create-row{grid-gap:24px;display:grid;gap:24px;grid-template-columns:1fr 1fr}.aum-create-group label{color:#8b91a3;display:block;font-size:11px;font-weight:700;letter-spacing:.08em;margin-bottom:8px;text-transform:uppercase}.aum-create-input-row{display:flex;gap:8px;margin-bottom:10px}.aum-create-input-row input{border:1px solid #e7e9ef;border-radius:8px;flex:1 1;font-size:13px;outline:none;padding:9px 12px}.aum-create-input-row input:focus{border-color:#0a2472;box-shadow:0 0 0 2px #0a247214}.aum-create-input-row button{background:#0a2472;border:0;border-radius:8px;color:#fff;cursor:pointer;font-size:12px;font-weight:700;padding:9px 16px;white-space:nowrap}.aum-create-input-row button:disabled{cursor:not-allowed;opacity:.5}.aum-create-input-row button:hover:not(:disabled){background:#071a54}.aum-chip-list{display:flex;flex-wrap:wrap;gap:6px}.aum-dept-role-row{align-items:center;display:flex;gap:8px;margin-bottom:8px}.aum-dept-role-row select{background:#fff;border:1px solid #e7e9ef;border-radius:8px;flex:1 1;font-size:13px;outline:none;padding:9px 12px}.aum-dept-role-row select:focus{border-color:#0a2472}.aum-remove-btn{background:#fff;border:1px solid #e7e9ef;border-radius:6px;color:#c0392b;cursor:pointer;display:grid;font-size:16px;height:30px;place-items:center;width:30px}.aum-remove-btn:hover{background:#ffebee}.aum-add-btn{background:none;border:1px dashed #c8cdda;border-radius:8px;color:#0a2472;cursor:pointer;font-size:12px;font-weight:600;margin-top:4px;padding:8px 14px}.aum-add-btn:hover{background:#eef1fb}.aum-manager-select{background:#fff;border:1px solid #e7e9ef;border-radius:8px;font-size:13px;outline:none;padding:9px 12px;width:100%}.aum-manager-select:focus{border-color:#0a2472;box-shadow:0 0 0 2px #0a247214}.aum-create-form-grid{grid-gap:14px;display:grid;gap:14px;grid-template-columns:1fr 1fr}.aum-form-field{display:flex;flex-direction:column;gap:5px}.aum-form-field label{color:#6b7280;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase}.aum-form-field input,.aum-form-field select{background:#fff;border:1px solid #e7e9ef;border-radius:8px;font-size:13px;outline:none;padding:9px 12px}.aum-form-field input:focus,.aum-form-field select:focus{border-color:#0a2472;box-shadow:0 0 0 2px #0a247214}.aum-global-toggle{margin-bottom:8px}.aum-eligibility-fields{padding-left:4px}.aum-search-wrap{align-items:center;background:#f9fafb;border:1px solid #e7e9ef;border-radius:9px;color:#8b91a3;display:flex;flex:1 1;gap:7px;margin-left:auto;max-width:340px;padding:7px 12px}.aum-search-wrap:focus-within{background:#fff;border-color:#0a2472;box-shadow:0 0 0 2px #0a247214;color:#0a2472}.aum-search-input{background:#0000;border:none;color:#1a2138;flex:1 1;font-size:13px;min-width:0;outline:none}.aum-search-input::placeholder{color:#b0b5c3}.aum-search-clear{background:none;border:none;color:#8b91a3;cursor:pointer;font-size:16px;line-height:1;padding:0}.aum-search-clear:hover{color:#3d4561}.user-onboarding{display:flex;flex-direction:column;gap:20px}.uo-tabs{border-bottom:1px solid #e7e9ef;display:flex;gap:0;margin-bottom:4px}.uo-tab{background:none;border:none;border-bottom:2px solid #0000;color:#6b7280;cursor:pointer;font-size:13px;font-weight:600;margin-bottom:-1px;padding:10px 20px;transition:color .15s,border-color .15s}.uo-tab:hover{color:#0a2472}.uo-tab.active{border-bottom-color:#0a2472;color:#0a2472}.uo-empty{color:#8b91a3;font-size:14px;padding:40px;text-align:center}.uo-action-btns{display:flex;gap:6px}.uo-approve-btn{background:#1f7a4d;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:11px;font-weight:700;padding:5px 12px;white-space:nowrap}.uo-approve-btn:hover:not(:disabled){background:#166b3f}.uo-approve-btn:disabled{cursor:not-allowed;opacity:.5}.uo-reject-btn{background:#c62828;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:11px;font-weight:700;padding:5px 12px;white-space:nowrap}.uo-reject-btn:hover:not(:disabled){background:#a31f1f}.uo-reject-btn:disabled{cursor:not-allowed;opacity:.5}.uo-connect-exists-prompt{background:#fff8ed;border:1px solid #ffd484;border-radius:10px;margin-bottom:20px;padding:16px 20px}.uo-connect-exists-prompt p{color:#7a5500;font-size:13.5px;line-height:1.5;margin:0 0 10px}.uo-connect-exists-prompt p:last-of-type{margin-bottom:14px}.uo-prompt-actions{display:flex;gap:10px}.admin-entity-selector{align-items:center;display:flex;gap:12px;margin-bottom:20px}.admin-entity-selector label{color:#1a2138;font-size:13px;font-weight:700}.admin-entity-selector select{background:#fff;border:1px solid #e7e9ef;border-radius:9px;color:#0a2472;cursor:pointer;font-size:13.5px;font-weight:600;outline:none;padding:9px 14px}.admin-entity-selector select:focus{border-color:#0a2472;box-shadow:0 0 0 3px #0a247214}.policy-form-grid{grid-gap:14px;display:grid;gap:14px;grid-template-columns:1fr 1fr}.policy-form-field{display:flex;flex-direction:column;gap:5px}.policy-form-field label{color:#6b7280;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase}.policy-form-field input,.policy-form-field select{background:#fff;border:1px solid #e7e9ef;border-radius:8px;font-size:13px;outline:none;padding:9px 12px}.policy-form-field input:focus,.policy-form-field select:focus{border-color:#0a2472;box-shadow:0 0 0 2px #0a247214}.policy-shore-badge{border-radius:6px;display:inline-block;font-size:11px;font-weight:700;letter-spacing:.04em;padding:2px 10px}.policy-shore-badge.onshore{background:#e8f5e9;color:#2e7d32}.policy-shore-badge.offshore{background:#e3f2fd;color:#1565c0}.policy-status-badge{border-radius:6px;display:inline-block;font-size:11px;font-weight:700;padding:2px 10px}.policy-status-badge.active{background:#e8f5e9;color:#2e7d32}.policy-status-badge.inactive{background:#ffebee;color:#c62828}.role-permissions-grid{grid-gap:16px;display:grid;gap:16px;grid-template-columns:repeat(2,1fr);margin-top:10px}.role-perm-category{display:flex;flex-direction:column;gap:6px}.role-perm-category-title{color:#8b91a3;font-size:10px;font-weight:700;letter-spacing:.08em;margin-bottom:2px;text-transform:uppercase}.role-perm-chip{align-items:center;background:#fff;border:1px solid #e7e9ef;border-radius:8px;color:#3d4561;cursor:pointer;display:inline-flex;font-size:12px;gap:7px;padding:7px 12px;transition:border-color .15s,background .15s;-webkit-user-select:none;user-select:none}.role-perm-chip:hover{background:#fafbfc;border-color:#c8cdda}.role-perm-chip.selected{background:#eef1fb;border-color:#0a2472;color:#0a2472;font-weight:600}.role-perm-chip input[type=checkbox]{accent-color:#0a2472;cursor:pointer;height:14px;width:14px}.role-level-badge{border-radius:6px;display:inline-block;font-size:11px;font-weight:700;padding:3px 10px}.role-level-badge.level-1{background:#e3f2fd;color:#1565c0}.role-level-badge.level-2{background:#e8f5e9;color:#2e7d32}.role-level-badge.level-3{background:#fff3e0;color:#e65100}.role-level-badge.level-4{background:#fce4ec;color:#c62828}.role-flag-badge{background:#eef1fb;border-radius:5px;color:#0a2472;display:inline-block;font-size:10px;font-weight:700;margin-right:4px;padding:2px 8px}.role-expanded-perms{padding:4px 0}.link-btn{background:none;border:none;color:#06c;cursor:pointer;font:inherit;padding:0;text-decoration:underline}.link-btn:hover{color:#049}.app{background-color:#f5f5f5;display:flex;font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px;font-weight:400;letter-spacing:-.31px;line-height:19.2px;min-height:100vh}.main-content{background-color:#fff;flex:1 1;margin-right:20px;padding:20px}.sidebar{background-color:#f8f9fa;border-left:1px solid #e0e0e0;padding:20px;width:350px}.call-reason{margin-bottom:20px}.call-reason h3{color:#1976d2;margin-bottom:10px}.call-reason ul{list-style:disc;padding-left:20px}.hipaa-notice{align-items:center;background-color:#fff3cd;border:1px solid #ffeaa7;border-radius:4px;display:flex;margin-bottom:20px;padding:15px}.warning-icon{font-size:20px;margin-right:10px}.who-calling{margin-bottom:30px}.who-calling h3{color:#1976d2;margin-bottom:10px}.role-buttons{display:flex;gap:15px;margin-top:15px}.role-btn{align-items:center;background-color:#fff;border:2px solid #e0e0e0;border-radius:6px;cursor:pointer;display:flex;gap:8px;padding:12px 16px;transition:all .2s}.role-btn.selected,.role-btn:hover{border-color:#1976d2}.role-btn.selected{background-color:#e3f2fd}.verification-protocol{background-color:#fafafa;border:1px solid #e0e0e0;border-radius:8px;padding:20px}.verification-protocol h3{color:#1976d2;margin-bottom:15px}.verification-step{margin-bottom:20px}.agent-message{background-color:#e8f4fd;border-radius:6px;gap:10px;margin-bottom:15px;padding:10px}.agent-icon,.agent-message{align-items:center;display:flex}.agent-icon{background-color:#4fc3f7;border-radius:50%;color:#fff;font-size:16px;height:30px;justify-content:center;width:30px}.confirm-btn{background-color:#1976d2;border:none;border-radius:6px;color:#fff;cursor:pointer;font-weight:500;padding:10px 20px}.confirm-btn:hover{background-color:#1565c0}.verified-response{align-items:center;display:flex;gap:10px;justify-content:flex-end;margin-bottom:10px}.member-response{background-color:#1976d2;border-radius:18px;color:#fff;max-width:70%;padding:10px 15px}.member-icon{align-items:center;background-color:#9c27b0;border-radius:50%;color:#fff;display:flex;font-size:16px;height:30px;justify-content:center;width:30px}.name-verified{color:#2e7d32;font-weight:500;margin-bottom:15px}.final-verification-btn{background-color:#2e7d32;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:16px;font-weight:500;padding:12px 24px}.final-verification-btn:hover{background-color:#1b5e20}.final-verification-btn:disabled{background-color:#9e9e9e;cursor:not-allowed}.verification-complete-badge{background-color:#e8f5e9;border:1px solid #a5d6a7;border-radius:6px;color:#2e7d32;font-size:15px;font-weight:500;margin-top:20px;padding:12px 16px}.caller-info{margin-bottom:30px}.caller-card{background-color:#fff;border:1px solid #e0e0e0;border-radius:6px;gap:10px;padding:15px}.caller-card,.caller-icon{align-items:center;display:flex}.caller-icon{background-color:#1976d2;border-radius:50%;color:#fff;height:30px;justify-content:center;width:30px}.hipaa-guidance{margin-bottom:30px}.hipaa-guidance h4{margin-bottom:15px}.guidance-content{font-size:14px;line-height:1.4}.guidance-content ul{margin:10px 0;padding-left:20px}.guidance-content li{margin-bottom:5px}.member-lookup{background-color:#fff;border:1px solid #e0e0e0;border-radius:6px;padding:15px}.member-lookup h4{margin-bottom:15px}.lookup-form label{display:block;font-weight:500;margin-bottom:5px}.lookup-form input{border:1px solid #ccc;border-radius:4px;margin-bottom:10px;padding:8px 12px;width:100%}.search-btn{background-color:#1976d2;border:none;border-radius:4px;color:#fff;cursor:pointer;font-weight:500;padding:8px 16px}.search-btn:hover{background-color:#1565c0}.case-prompt{background-color:#fafafa;border:1px solid #e0e0e0;border-radius:8px;margin-top:20px;padding:20px}.case-prompt h3{color:#1976d2;margin-bottom:15px}.case-prompt-buttons{display:flex;gap:12px}.decline-btn{background-color:#d32f2f;border:none;border-radius:6px;color:#fff;cursor:pointer;font-weight:500;padding:10px 20px}.decline-btn:hover{background-color:#b71c1c}.case-error{background-color:#fdecea;border-radius:4px;color:#d32f2f;margin-bottom:10px;padding:10px}.case-form-inline{background-color:#f8faff}.top-banner{background:#fff;border:1px solid #e0e0e0;border-radius:10px;margin-bottom:24px;overflow:hidden}.top-banner-header{align-items:center;background-color:#fff;border-bottom:1px solid #eee;display:flex;gap:14px;padding:18px 24px}.top-banner-name{color:#1a1a2e;font-size:22px;font-weight:700;margin:0}.badge-ivr{color:#2e7d32;font-size:13px;font-weight:600}.badge-compliant-light{color:#555;font-size:13px;font-weight:500}.top-banner-details{background-color:#fefcf7;border-bottom:1px solid #eee;display:flex;gap:36px;padding:14px 24px}.top-banner-field{display:flex;flex-direction:column;gap:2px}.top-banner-label{color:#666;font-size:11px;font-weight:500}.top-banner-value{color:#1a1a2e;font-size:13px;font-weight:700}.top-banner-sub{color:#888;font-size:11px}.top-banner-footer{background-color:#fff;display:flex;justify-content:center;padding:10px}.view-more-btn{background:#fff;border:1.5px solid #1e3a5f;border-radius:20px;color:#1e3a5f;cursor:pointer;font-size:13px;font-weight:600;padding:6px 24px}.view-more-btn:hover{background-color:#f0f4f8}.modal-body{padding:24px}.interaction-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:20px}.interaction-title{align-items:baseline;display:flex;gap:8px}.interaction-title h3{color:#1a1a2e;font-size:22px;font-weight:700;margin:0}.interaction-id{color:#888;font-size:16px;font-weight:400}.service-case-btn{background:#fff;border:1.5px solid #1e3a5f;border-radius:10px;color:#1e3a5f;cursor:pointer;font-size:13px;font-weight:600;padding:6px 16px}.service-case-btn:hover{background-color:#f0f4f8}.call-summary-section{background-color:#fff;border:1px solid #d6e4f7;border-radius:12px;box-shadow:0 1px 4px #0000000a;margin-bottom:24px;padding:22px 24px}.call-summary-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:4px}.call-summary-title-row{align-items:center;display:flex;gap:12px}.call-summary-title-row h4{color:#1a1a2e;font-size:18px;font-weight:700;margin:0}.badge-ai{background-color:#1976d2;border-radius:5px;color:#fff;font-size:12px;font-weight:600;padding:4px 12px}.refresh-btn{align-items:center;background:none;border:2px solid #1976d2;border-radius:50%;color:#1976d2;cursor:pointer;display:flex;font-size:20px;height:36px;justify-content:center;width:36px}.refresh-btn:hover:not(:disabled){background-color:#e3f2fd}.refresh-btn:disabled{cursor:not-allowed;opacity:.5}.refresh-icon{display:inline-block}.refresh-icon.spinning{animation:spin 1s linear infinite}@keyframes spin{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}.section-subtitle{color:#666;font-size:13px;margin:2px 0 14px}.field-label{color:#1a1a2e;display:block;font-weight:700;margin-bottom:6px}.call-notes-textarea,.field-label{font-size:14px;letter-spacing:-.31px;line-height:19.2px}.call-notes-textarea{background-color:#fcfcfc;border:1.5px solid #c8d6e5;border-left:3px solid #a0b4c8;border-radius:8px;box-sizing:border-box;color:#333;font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-weight:400;padding:14px 16px;resize:vertical;width:100%}.call-notes-textarea:focus{border-color:#1976d2;box-shadow:0 0 0 3px #1976d214;outline:none}.keywords-section{border-top:1px solid #eee;margin-top:14px;padding-top:12px}.keywords-label{color:#888;display:block;font-size:12px;font-weight:500;margin-bottom:8px}.keywords-tags{display:flex;flex-wrap:wrap;gap:8px}.keyword-tag{align-items:center;background-color:#f2f3f5;border:1px solid #ddd;border-radius:16px;color:#444;display:inline-flex;font-size:12px;font-weight:500;gap:4px;padding:5px 14px}.keyword-tag:before{color:#999;content:"○";font-size:8px}.service-case-section{background-color:#fff;border:1.5px solid #d6e4f7;border-radius:12px;box-shadow:0 2px 8px #0000000a;margin-bottom:24px;padding:24px 28px}.service-case-header{align-items:baseline;display:flex;gap:10px;margin-bottom:6px}.service-case-header h3{color:#1a1a2e;font-size:20px;font-weight:700;margin:0}.service-case-id{color:#888;font-size:15px;font-weight:400}.service-case-meta{border-bottom:1px solid #eee;color:#444;font-size:13px;line-height:1.5;margin-bottom:20px;padding-bottom:16px}.service-case-card{background-color:#fafbfc;border:1px solid #e8e8e8;border-radius:10px;margin-bottom:18px;padding:20px 22px}.service-case-card h5{color:#1a1a2e;font-size:16px;font-weight:700;margin:0 0 4px}.service-case-subtitle{color:#666;font-size:13px;margin:0 0 18px}.info-link{color:#1976d2;cursor:pointer;font-size:12px;font-weight:600;margin-left:6px}.service-case-footer{display:flex;justify-content:flex-end;margin-top:20px}.form-grid{grid-gap:16px;display:grid;gap:16px;grid-template-columns:1fr 1fr;margin-bottom:14px}.form-field{display:flex;flex-direction:column}.form-field label{display:block;font-weight:700;margin-bottom:6px}.form-field input,.form-field label,.form-field select{color:#1a1a2e;font-size:14px;letter-spacing:-.31px;line-height:19.2px}.form-field input,.form-field select{appearance:none;-webkit-appearance:none;background-color:#fff;border:1.5px solid #1a1a2e;border-radius:6px;box-sizing:border-box;font-family:Enterprise Sans VF,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-weight:400;padding:7px 12px;transition:border-color .2s;width:100%}.form-field select{background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%231a1a2e' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m7 15 5 5 5-5M7 9l5-5 5 5'/%3E%3C/svg%3E");background-position:right 12px center;background-repeat:no-repeat;padding-right:36px}.form-field input:focus,.form-field select:focus{border-color:#1976d2;box-shadow:0 0 0 3px #1976d21a;outline:none}.form-field input[readonly]{background-color:#f8f9fa;color:#333;cursor:default}.field-hint{color:#999;font-size:11px;margin-top:4px}.modal-submit-btn{background-color:#1e3a5f;border:none;border-radius:10px;color:#fff;cursor:pointer;font-size:14px;font-weight:700;letter-spacing:.2px;padding:8px 24px}.modal-submit-btn:hover:not(:disabled){background-color:#152d4a}.modal-submit-btn:disabled{background-color:#9e9e9e;color:#d1d5db;cursor:not-allowed}.modal-section{margin-bottom:24px}.modal-section h4{color:#1a1a2e;font-size:16px;font-weight:700;margin:0 0 4px}.section-header-row{align-items:center;display:flex;gap:10px;margin-bottom:12px}.badge-ai-small{background-color:#4caf50;border-radius:4px;color:#fff;font-size:11px;font-weight:600;padding:2px 8px}.case-details-row{border-bottom:1px solid #eee;color:#444;display:flex;flex-wrap:wrap;font-size:13px;gap:16px;margin-bottom:16px;padding:10px 0}.subsection{background-color:#fafafa;border:1px solid #e8e8e8;border-radius:10px;margin-bottom:16px;padding:18px 20px}.subsection h5{color:#1a1a2e;font-size:15px;font-weight:700;margin:0 0 12px}.callback-row{align-items:center;display:flex;gap:12px;margin-bottom:14px}.callback-row>label:first-child{color:#333;font-size:13px;font-weight:600}.toggle-switch{display:inline-block;height:22px;position:relative;width:40px}.toggle-switch input{height:0;opacity:0;width:0}.toggle-slider{background-color:#ccc;border-radius:22px;bottom:0;cursor:pointer;left:0;position:absolute;right:0;top:0;transition:.3s}.toggle-slider:before{background-color:#fff;border-radius:50%;bottom:3px;content:"";height:16px;left:3px;position:absolute;transition:.3s;width:16px}.toggle-switch input:checked+.toggle-slider{background-color:#1976d2}.toggle-switch input:checked+.toggle-slider:before{transform:translateX(18px)}.modal-footer{background-color:#f8f9fa;border-radius:0 0 12px 12px;border-top:1px solid #e0e0e0;display:flex;gap:12px;justify-content:flex-end;padding:16px 28px}.modal-cancel-btn{background-color:#fff;border:1px solid #d0d5dd;border-radius:8px;color:#1a1a2e;cursor:pointer;font-size:14px;font-weight:500;padding:10px 24px;text-decoration:underline}.modal-cancel-btn:hover{background-color:#f5f5f5}.case-success-screen{background-color:#f8faff}.success-banner{align-items:center;background-color:#2e7d32;border-radius:8px;color:#fff;display:flex;justify-content:space-between;margin-bottom:24px;padding:16px 24px}.success-content{align-items:center;display:flex;gap:12px}.success-icon{font-size:20px}.success-text{font-size:14px;line-height:1.4}.success-actions{align-items:center;display:flex;gap:12px}.view-details-btn{background:#fff;border:1px solid #fff;border-radius:6px;color:#2e7d32;cursor:pointer;font-size:13px;font-weight:600;padding:6px 16px}.view-details-btn:hover{background-color:#f0f0f0}.close-success-btn{background:none;border:none;border-radius:4px;color:#fff;cursor:pointer;font-size:18px;padding:4px}.close-success-btn:hover{background-color:#ffffff1a}.badge-compliant{color:#555;font-size:13px;font-weight:500}.case-inventory{padding:24px}.case-inventory h3{color:#1a1a2e;font-size:18px;margin:0 0 24px}.case-details-card{background:#fff;border:1px solid #e0e0e0;border-radius:12px;box-shadow:0 2px 8px #0000000a;margin-bottom:24px;padding:24px}.case-details-header{align-items:center;border-bottom:1px solid #eee;display:flex;justify-content:space-between;margin-bottom:20px;padding-bottom:16px}.case-details-header h4{color:#1a1a2e;font-size:16px;font-weight:700;margin:0}.case-status{background-color:#e8f5e9;border-radius:16px;color:#2e7d32;font-size:12px;font-weight:600;padding:4px 12px}.case-details-grid{grid-gap:16px;display:grid;gap:16px;grid-template-columns:repeat(auto-fit,minmax(300px,1fr))}.case-detail-item{display:flex;flex-direction:column;gap:4px}.case-detail-item.case-keywords,.case-detail-item.case-notes{grid-column:1/-1}.detail-label{color:#666;font-size:12px;font-weight:600;text-transform:uppercase}.detail-value{color:#1a1a2e;font-size:14px;font-weight:500;word-break:break-word}.case-notes .detail-value{background-color:#f8f9fa;border-left:3px solid #1976d2;border-radius:6px;line-height:1.5;padding:12px}.case-keywords .detail-value{display:flex;flex-wrap:wrap;gap:6px}.create-new-case-section{border-top:1px solid #eee;display:flex;justify-content:flex-end;padding-top:16px}.create-new-case-btn{align-items:center;background-color:#1e3a5f;border:none;border-radius:10px;color:#fff;cursor:pointer;display:flex;font-size:14px;font-weight:700;gap:8px;padding:12px 24px}.create-new-case-btn:hover{background-color:#152d4a}
/*# sourceMappingURL=main.db8959d0.css.map*/